Dear Sangeeta,

The field value was not designed to have any java scripts (and you should not put any java script there) , the correct value would be a valid GA code which is 14 character long only (xx-xxxxxxxxx-x), so how mater you increase the database field size, they system will crash, simply because you are putting an invalid value. Get your valid GA code and put it there.

Ali

On 4/14/21 9:22 AM, Sangeeta Verma wrote:

Thank you Ali.

I am pasting GA code in Value field. Google analytics gives us a script which is a Java script. This is what is pasted. Even if we increase the field length and save successfully we are then not able to log in. The system crashes. Please extend the test to include testing it completely. Let me know if you would like me to do a real test once the bug is resolved.

Thank you again
Regards,
Sangeeta
On Tuesday, April 13, 2021, 05:38:55 PM PDT, Ali Alhaidary <[email protected]> wrote:


done :-)

Ali

On 4/14/21 3:32 AM, Maxim Solodovnik wrote:


from mobile (sorry for typos ;)

On Wed, Apr 14, 2021, 04:27 Ali Alhaidary <[email protected] <mailto:[email protected]>> wrote:

    Hi Sangeeta,

    See step 4

    Ali

    On 4/14/21 12:15 AM, Sangeeta Verma wrote:
    Hi Ali
    here is some info after looking at log files .. this time only
    looking at google code crash

    Here are the steps I followed  to configure
    >
    1. Log into admin
    2. Click configuration
    3. Go to google.analytics.code
    4. in the Value text paste the google analytics script. This is
    java script "code"
    No java code is involved, It is a code of format CC-#########-#


This is correct
You should add GA-code NOT is script :)
The field should be limited to avoid overflow
Can someone please file JIRA?

    5. Save by clicking save

    in log we see that DB too long for Value. The size of Value in DB
    is only 255 and the google code we have has special characters
    and also longer than 255. This is causing the issue.
    Even if we modify the table to accept all characters then still
    it is crashing not being able to log in.

    Am I doing things right? Any thoughts?

    Thank you,
    Best Regards,
    Sangeeta

    On Tuesday, April 13, 2021, 01:36:31 PM PDT, Sangeeta Verma
    <[email protected]> <mailto:[email protected]> wrote:


    Hi Ali
    thank you for the response. We looked at the logs and couldn't
    find anything that showed a crash related to google analytics. We
    may be missing something.
    I will again take a look and let you know.

    thanks,
    Best Regards,
    Sangeeta

    On Tuesday, April 13, 2021, 10:34:48 AM PDT, Ali Alhaidary
    <[email protected]>
    <mailto:[email protected]> wrote:


    Hi Sangeeta,

    I could not reproduce it on test or production server, and never
    had the issue of crashing by adding google analytics, works as
    expected. Take a look on the log.

    Ali

    On 4/13/21 8:25 PM, Sangeeta Verma wrote:
    someone pls help. Thank you

    Best regards,
    Sangeeta

    On Monday, April 12, 2021, 11:12:50 PM PDT, Sangeeta Verma
    <[email protected]> <mailto:[email protected]> wrote:


    ..
    >
    In earlier version OM will crash on adding google analytics code
    to configuration. In 6 it simply doesn't save. An error appears
    on screen saying something went wrong.
    How can I incorporate google analytics in OM?

    My team member asked this question.

    Thanks,
    Regards,
    Sangeeta

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