Hello Binh,
   I searched for this issue in older Jiras at issues.apache.org and see a few 
mentions (STORM-3751, STORM-3141 and STORM-3510). However, the pull requests 
are indicated as merged.
So you are indicating a new issue here. Just to confirm, when you go to the 
Storm UI page, it shows version 2.2.0?

   When you encounter problems with 2.4.0 upgrade, please raise a Jira. Likely 
to get more support for this version.

Thanks
--Bipin

On 2022/04/20 16:04:07 "Le, Binh T." wrote:
> Hi Bipin,
> 
> Thanks for your response. Unfortunately, this problem is not easily 
> reproducible. It only manifests itself when we're running our topologies with 
> production volume. It works fine, so far, with low volume. So it would be 
> difficult for me to provide an example topology and all that, to reproduce 
> this.
> 
> Before storm 2.4.0 was released. We did try upgrading to 2.3.0, but 
> unfortunately encountered tons of errors we've not seen before with 2.2.0. So 
> we reverted back to 2.2.0. At this point, I'm not sure if we can upgrade to 
> 2.4.0. We'll see.
> 
> Thanks,
> Binh
> 
> -----Original Message-----
> From: Bipin Prasad <[email protected]> 
> Sent: Wednesday, April 20, 2022 10:32 AM
> To: [email protected]
> Subject: [External] Re: Storm 2 Topology Stopped Processing
> 
> This message is from an EXTERNAL SENDER - be CAUTIOUS, particularly with 
> links and attachments.
> 
> Hello Binh,
> 
> Can you can provide a small example that can be duplicated - for example with 
> a storm config file (storm.yaml) and default, and running WordCountTopology 
> (for instance).
> 
> Please check the CLASSPATH and java version, and any Exception in the log 
> files as well (before the NPE).
> 
> For debugging locally, you can set_log_level for a specific class for a 
> specified duration (using storm.py), and/or start in java debug mode and 
> attach a debugger to it.
> 
> From your earlier description of the stack trace, it seems there is a storm 
> internal error when the message is retrieved from the queue.
> 
> Is it possible for you to switch to the latest released version of storm 
> (2.4.0). You might get better support for it. If the problem still persists, 
> please raise a storm-jira at 
> https://urldefense.proofpoint.com/v2/url?u=https-3A__issues.apache.org_jira_projects_STORM_issues&d=DwIFaQ&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=BxRQQZWnE3D8_17HHQE0-XVUNXeS_tqliMsO6ITEvoM&m=HLhVczPJ4MPWrYsR8Lap37z-NJEPIiIKCwq_thIXP-rlAYKZZpv1VjC7H4Of-1HC&s=5ZSfHRDiQM7q6Z22OTpYVihJx1X1508wu1RadoWQ72k&e=
>  
> 
> Thanks
> --Bipin
> 
> On 2022/04/18 17:17:04 "Le, Binh T." wrote:
> > Hi,
> > 
> > We are upgrading our Storm 1 cluster to 2.2.0 and noticed a strange 
> > behavior. The topology is processing millions of messages fine. However, 
> > all of a sudden, processing just stopped. Capacity for all bolts got 
> > reduced to zero and stays at zero. Does anyone know what could possibly be 
> > going on here and how we can troubleshoot this issue?
> > 
> > Thanks,
> > Binh
> > 
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