Hello I send the email below with a question about Apache Storm version 0.9. I never receive any response for a couple of days.
When I was asked to rate the support in the email below I clicked Bad, I'm unsatisfied<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D4&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZweBRar%2FYSfoFIyYzUm69uLiZ4l6TXx9pbR7iP0tI08%3D&reserved=0> and explained on the page provided for feedback that I never receive any response Today I clicked again hoping to leave another note asking for a reply to my question. Instead I got the message that the Request #665141 is closed Can you please answer my question? This is very simple question and should be answered within a day. If you unable to responded please let me know what do I need to do to get the reply to my question. Thank you Ilya Reznikov Application Development Technical Lead, Enterprise Application Services Office of Technology & Innovation 2 Metrotech Center, 4th Floor Brooklyn, NY 11201 office 718-403-8665 mobile 718-778-7435 [email protected]<mailto:[email protected]> [cid:[email protected]] From: Voyager Support <[email protected]> Sent: Thursday, July 28, 2022 4:03 PM To: Reznikov, Ilya <[email protected]> Subject: [EXTERNAL] Request #665141: How would you rate the support you received? You don't often get email from [email protected]<mailto:[email protected]>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Forward suspect email to [email protected]<mailto:[email protected]> as an attachment (Click the More button, then forward as attachment). Hello Reznikov, Ilya, We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below: How would you rate the support you received? Good, I'm satisfied<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D16&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DPKAnx8mKuncrfzAsj%2FlWKfDa%2Bfh7L3ZSfo0ut9u8EY%3D&reserved=0> Bad, I'm unsatisfied<https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D4&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZweBRar%2FYSfoFIyYzUm69uLiZ4l6TXx9pbR7iP0tI08%3D&reserved=0> Here's a reminder of what this request was about: [https://secure.gravatar.com/avatar/90e59e54676b503c11a5d4be987432f9?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g] Reznikov, Ilya Jul 27, 2022, 3:46 PM EDT Hello We use Apache Storm version 0.9. Do you know if version 0.9 has Guaranteed Message Processing? Thank you Ilya Reznikov Application Development Technical Lead, Enterprise Application Services Office of Technology & Innovation 2 Metrotech Center, 4th Floor Brooklyn, NY 11201 office 718-403-8665 mobile 718-778-7435 [email protected]<mailto:[email protected]> [cid:[email protected]] ________________________________ This email, including any attachments, may contain confidential, privileged, or otherwise legally protected information intended solely for the person(s) or entity(ies) to which it is addressed. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of the email or its attachments is prohibited. 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