Hi Ilya. You are sending questions through a 3rd party to Storm's mailing list, which is public and whose members are volunteers.
You are using a quite old version of Storm, so you should upgrade if possible Storm 0.9 seems to had already built in guaranteed message processing through the use of acking. You can read up more about it on resources such as : https://www.slideshare.net/miguno/apache-storm-09-basic-training-verisign On Tue, Aug 2, 2022, 22:05 Reznikov, Ilya via user <[email protected]> wrote: > Hello > > > > I send the email below with a question about Apache Storm version 0.9. > > I never receive any response for a couple of days. > > > > When I was asked to rate the support in the email below I clicked Bad, > I'm unsatisfied > <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D4&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZweBRar%2FYSfoFIyYzUm69uLiZ4l6TXx9pbR7iP0tI08%3D&reserved=0> > and explained on the page provided for feedback that I never receive any > response > > Today I clicked again hoping to leave another note asking for a reply to > my question. > > Instead I got the message that the Request #665141 is closed > > > > Can you please answer my question? > > This is very simple question and should be answered within a day. > > > > If you unable to responded please let me know what do I need to do to get > the reply to my question. > > > > Thank you > > Ilya Reznikov > > Application Development Technical Lead, Enterprise Application Services > > *Office of Technology & Innovation* > > 2 Metrotech Center, 4th Floor > > Brooklyn, NY 11201 > > > > office 718-403-8665 > > mobile 718-778-7435 > > [email protected] > > > > > > *From:* Voyager Support <[email protected]> > *Sent:* Thursday, July 28, 2022 4:03 PM > *To:* Reznikov, Ilya <[email protected]> > *Subject:* [EXTERNAL] Request #665141: How would you rate the support you > received? > > > > You don't often get email from [email protected]. Learn > why this is important <https://aka.ms/LearnAboutSenderIdentification> > > *CAUTION:* This email originated from outside of the organization. Do not > click links or open attachments unless you recognize the sender and know > the content is safe. Forward suspect email to [email protected] as an > attachment (Click the More button, then forward as attachment). > > > Hello Reznikov, Ilya, > > We'd love to hear what you think of our customer service. Please take a > moment to answer one simple question by clicking either link below: > How would you rate the support you received? > > Good, I'm satisfied > <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D16&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DPKAnx8mKuncrfzAsj%2FlWKfDa%2Bfh7L3ZSfo0ut9u8EY%3D&reserved=0> > > Bad, I'm unsatisfied > <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finvestvoyager.zendesk.com%2Frequests%2F665141%2Fsatisfaction%2Fnew%2F3rliEcA0ykB1Q6o2TWK4ztqiS%3Flocale%3D1%26intention%3D4&data=05%7C01%7Cireznikov%40oti.nyc.gov%7C9a1b702eb1ce437c031808da70d43c18%7C73d61799c28440228d4154cc4f1929ef%7C0%7C0%7C637946354090183493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZweBRar%2FYSfoFIyYzUm69uLiZ4l6TXx9pbR7iP0tI08%3D&reserved=0> > > Here's a reminder of what this request was about: > > *Reznikov, Ilya* > > Jul 27, 2022, 3:46 PM EDT > > Hello > > > > We use Apache Storm version 0.9. > > > > Do you know if version 0.9 has Guaranteed Message Processing? > > > > Thank you > > Ilya Reznikov > > Application Development Technical Lead, Enterprise Application Services > > *Office of Technology & Innovation* > > 2 Metrotech Center, 4th Floor > > Brooklyn, NY 11201 > > > > office 718-403-8665 > > mobile 718-778-7435 > > [email protected] > > > > > > > ------------------------------ > > > This email, including any attachments, may contain confidential, > privileged, or otherwise legally protected information intended solely for > the person(s) or entity(ies) to which it is addressed. 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