Suggest you take a look at https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting
This should help you troubleshoot SSVM isssues. Regards Geoff Higginbottom D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581 [email protected] -----Original Message----- From: Vahric Muhtaryan [mailto:[email protected]] Sent: 01 November 2013 13:21 To: CloudStack SupportMailingList Subject: System VMs couldn't up Hello, We newly installed and configured zone and faced system vm issue. They can¹t run and they are in loop now :D Two interesting message One : 2013-11-01 14:04:50,029 INFO [cloud.secstorage.PremiumSecondaryStorageManagerImpl] (secstorage-1:null) Primary secondary storage is not even started, wait until next turn We can not understand why and who will up the Primary Secondary storage ? Other issue is , we can not understand host:2 unreachable , all connection are ok , cloudstack see green up and running 2013-11-01 14:42:09,495 WARN [storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null) Exception while trying to start secondary storage vm com.cloud.exception.AgentUnavailableException: Resource [Host:2] is unreachable: Host 2: Unable to start instance due to null at com.cloud.vm.VirtualMachineManagerImpl.advanceStart(VirtualMachineManagerImp l.java:988) at com.cloud.vm.VirtualMachineManagerImpl.start(VirtualMachineManagerImpl.java: 578) at com.cloud.vm.VirtualMachineManagerImpl.start(VirtualMachineManagerImpl.java: 571) at com.cloud.storage.secondary.SecondaryStorageManagerImpl.startSecStorageVm(Se condaryStorageManagerImpl.java:267) at com.cloud.storage.secondary.SecondaryStorageManagerImpl.allocCapacity(Second aryStorageManagerImpl.java:696) at com.cloud.storage.secondary.SecondaryStorageManagerImpl.expandPool(Secondary StorageManagerImpl.java:1300) at com.cloud.secstorage.PremiumSecondaryStorageManagerImpl.scanPool(PremiumSeco ndaryStorageManagerImpl.java:123) at com.cloud.secstorage.PremiumSecondaryStorageManagerImpl.scanPool(PremiumSeco ndaryStorageManagerImpl.java:50) at com.cloud.vm.SystemVmLoadScanner.loadScan(SystemVmLoadScanner.java:104) at com.cloud.vm.SystemVmLoadScanner.access$100(SystemVmLoadScanner.java:33) at com.cloud.vm.SystemVmLoadScanner$1.reallyRun(SystemVmLoadScanner.java:81) at com.cloud.vm.SystemVmLoadScanner$1.run(SystemVmLoadScanner.java:72) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:351) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$ 201(ScheduledThreadPoolExecutor.java:165) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Sch eduledThreadPoolExecutor.java:267) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:11 46) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:6 15) at java.lang.Thread.run(Thread.java:679) Caused by: java.lang.NullPointerException at org.apache.cloudstack.storage.volume.VolumeServiceImpl.createBaseImageAsync( VolumeServiceImpl.java:422) at org.apache.cloudstack.storage.volume.VolumeServiceImpl.createVolumeFromTempl ateAsync(VolumeServiceImpl.java:569) at com.cloud.storage.VolumeManagerImpl.recreateVolume(VolumeManagerImpl.java:25 36) at com.cloud.storage.VolumeManagerImpl.prepare(VolumeManagerImpl.java:2592) at com.cloud.vm.VirtualMachineManagerImpl.advanceStart(VirtualMachineManagerImp l.java:889) ... 20 more 2013-11-01 14:42:09,496 INFO [storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null) Unable to start secondary storage vm for standby capacity, secStorageVm vm Id : 244, will recycle it and start a new one But another interesting message is below , under /var/run/ there is no cloud_mount folder under and also no guid there ?! 2013-11-01 14:42:06,169 DEBUG [agent.transport.Request] (DirectAgent-321:null) Seq 1-1414201462: Processing: { Ans: , MgmtId: 345049864043, via: 1, Ver: v1, Flags: 110, [{"org.apache.cloudstack.storage.command.CopyCmdAnswer":{"result":false,"det ails":"Catch Exception com.cloud.utils.exception.CloudRuntimeException for template + due to com.cloud.utils.exception.CloudRuntimeException: can't mount 10.110.200.204:/vahric/secondary//template/tmpl/1/1 to /var/run/cloud_mount/fe70ecb9-4615-4a94-b5e9-f66b229d2d36","wait":0}}] } Could you help me pls ? Regards VM This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
