Vahric,

Have you configured the optional 'Storage' network within your Zone.  If you 
have, have you mapped a 'storage' IP to each of the Hosts and Management 
Servers.  (note this is different to the Primary Storage IP range)

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbot...@shapeblue.com

-----Original Message-----
From: Vahric Muhtaryan [mailto:vah...@doruk.net.tr]
Sent: 01 November 2013 14:09
To: CloudStack SupportMailingList
Subject: Re: System VMs couldn't up

Dear Geoff,

SSVM is not installed , your link provided show something after SSVM deployed, 
isn't it ?

Regards
VM

On 01/11/13 15:28, "Geoff Higginbottom" <geoff.higginbot...@shapeblue.com>
wrote:

>Suggest you take a look at
>https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,
>+Se
>condary+storage+troubleshooting
>
>This should help you troubleshoot SSVM isssues.
>
>Regards
>
>Geoff Higginbottom
>
>D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
>geoff.higginbot...@shapeblue.com
>
>-----Original Message-----
>From: Vahric Muhtaryan [mailto:vah...@doruk.net.tr]
>Sent: 01 November 2013 13:21
>To: CloudStack SupportMailingList
>Subject: System VMs couldn't up
>
>Hello,
>
>We newly installed and configured zone and faced system vm issue.
>They can¹t run and they are in loop now :D
>
>Two interesting message
>
>One : 2013-11-01 14:04:50,029 INFO
>[cloud.secstorage.PremiumSecondaryStorageManagerImpl]
>(secstorage-1:null) Primary secondary storage is not even started, wait
>until next turn
>
>We can not understand why and who will up the Primary Secondary storage ?
>
>Other issue is , we can not understand host:2 unreachable , all
>connection are ok , cloudstack see green up and running
>
>2013-11-01 14:42:09,495 WARN
>[storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null)
>Exception while trying to start secondary storage vm
>
>com.cloud.exception.AgentUnavailableException: Resource [Host:2] is
>unreachable: Host 2: Unable to start instance due to null
>
>at
>com.cloud.vm.VirtualMachineManagerImpl.advanceStart(VirtualMachineManag
>erI
>mp
>l.java:988)
>
>at
>com.cloud.vm.VirtualMachineManagerImpl.start(VirtualMachineManagerImpl.
>jav
>a:
>578)
>
>at
>com.cloud.vm.VirtualMachineManagerImpl.start(VirtualMachineManagerImpl.
>jav
>a:
>571)
>
>at
>com.cloud.storage.secondary.SecondaryStorageManagerImpl.startSecStorage
>Vm(
>Se
>condaryStorageManagerImpl.java:267)
>
>at
>com.cloud.storage.secondary.SecondaryStorageManagerImpl.allocCapacity(S
>eco
>nd
>aryStorageManagerImpl.java:696)
>
>at
>com.cloud.storage.secondary.SecondaryStorageManagerImpl.expandPool(Seco
>nda
>ry
>StorageManagerImpl.java:1300)
>
>at
>com.cloud.secstorage.PremiumSecondaryStorageManagerImpl.scanPool(Premiu
>mSe
>co
>ndaryStorageManagerImpl.java:123)
>
>at
>com.cloud.secstorage.PremiumSecondaryStorageManagerImpl.scanPool(Premiu
>mSe
>co
>ndaryStorageManagerImpl.java:50)
>
>at
>com.cloud.vm.SystemVmLoadScanner.loadScan(SystemVmLoadScanner.java:104)
>
>at
>com.cloud.vm.SystemVmLoadScanner.access$100(SystemVmLoadScanner.java:33
>)
>
>at
>com.cloud.vm.SystemVmLoadScanner$1.reallyRun(SystemVmLoadScanner.java:8
>1)
>
>at com.cloud.vm.SystemVmLoadScanner$1.run(SystemVmLoadScanner.java:72)
>
>at
>java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>
>at
>java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:3
>51)
>
>at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178)
>
>at
>java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.ac
>ces
>s$
>201(ScheduledThreadPoolExecutor.java:165)
>
>at
>java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.ru
>n(S
>ch
>eduledThreadPoolExecutor.java:267)
>
>at
>java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:
>11
>46)
>
>at
>java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.j
>ava
>:6
>15)
>
>at java.lang.Thread.run(Thread.java:679)
>
>Caused by: java.lang.NullPointerException
>
>at
>org.apache.cloudstack.storage.volume.VolumeServiceImpl.createBaseImageA
>syn
>c(
>VolumeServiceImpl.java:422)
>
>at
>org.apache.cloudstack.storage.volume.VolumeServiceImpl.createVolumeFrom
>Tem
>pl
>ateAsync(VolumeServiceImpl.java:569)
>
>at
>com.cloud.storage.VolumeManagerImpl.recreateVolume(VolumeManagerImpl.java:
>25
>36)
>
>at
>com.cloud.storage.VolumeManagerImpl.prepare(VolumeManagerImpl.java:2592
>)
>
>at
>com.cloud.vm.VirtualMachineManagerImpl.advanceStart(VirtualMachineManag
>erI
>mp
>l.java:889)
>
>... 20 more
>
>2013-11-01 14:42:09,496 INFO
>[storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null)
>Unable to start secondary storage vm for standby capacity, secStorageVm
>vm Id :
>244, will recycle it and start a new one
>
>
>But another interesting message is below , under /var/run/ there is no
>cloud_mount folder under and also no guid there ?!
>
>2013-11-01 14:42:06,169 DEBUG [agent.transport.Request]
>(DirectAgent-321:null) Seq 1-1414201462: Processing:  { Ans: , MgmtId:
>345049864043, via: 1, Ver: v1, Flags: 110,
>[{"org.apache.cloudstack.storage.command.CopyCmdAnswer":{"result":false
>,"d
>et
>ails":"Catch Exception com.cloud.utils.exception.CloudRuntimeException
>for template +  due to com.cloud.utils.exception.CloudRuntimeException:
>can't mount 10.110.200.204:/vahric/secondary//template/tmpl/1/1 to
>/var/run/cloud_mount/fe70ecb9-4615-4a94-b5e9-f66b229d2d36","wait":0}}]
>}
>
>Could you help me pls ?
>Regards
>VM
>
>
>This email and any attachments to it may be confidential and are
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This email and any attachments to it may be confidential and are intended 
solely for the use of the individual to whom it is addressed. Any views or 
opinions expressed are solely those of the author and do not necessarily 
represent those of Shape Blue Ltd or related companies. If you are not the 
intended recipient of this email, you must neither take any action based upon 
its contents, nor copy or show it to anyone. Please contact the sender if you 
believe you have received this email in error. Shape Blue Ltd is a company 
incorporated in England & Wales. ShapeBlue Services India LLP is a company 
incorporated in India and is operated under license from Shape Blue Ltd. Shape 
Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is 
operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.

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