Hi, Can you explain your environment first , how many hosts , what is your hypervisors (KVM,Xenserver,VMware)
The error seems to be with your Host 5 Hypervisor Resource [Host:5] is unreachable: Go to the infrastructure section and see what host5 is reporting, Have you tried to restart the agent on the Host? Thanks Glenn [ShapeBlue]<http://www.shapeblue.com> Glenn Wagner Senior Consultant , ShapeBlue d: | s: +27 21 527 0091<tel:|%20s:%20+27%2021%20527%200091> | m: +27 73 917 4111<tel:+27%2073%20917%204111> e: glenn.wag...@shapeblue.com | t: <mailto:glenn.wag...@shapeblue.com%20|%20t:> | w: www.shapeblue.com<http://www.shapeblue.com> a: 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 South Africa [cid:image4248bd.png@a5bb5798.45b972e8] Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue SA Pty Ltd is a company registered by The Republic of South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is a registered trademark. This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. -----Original Message----- From: Nezar Madbouh [mailto:nezar.madb...@ipscape.com.au] Sent: Tuesday, 15 March 2016 5:45 AM To: users@cloudstack.apache.org Subject: Re: Unable to create a New VM - Error message: Unable to start instance due to Unable to get answer that is of class com.cloud.agent.api.StartAnswer Hi Jeremy, I have uploaded the contents to http://pastebin.com/1J3mmgTh your help is much appreciated, Nezar. On 15 March 2016 at 13:46, Jeremy Peterson <jpeter...@acentek.net> wrote: > I don't see any attachments can you create a pastebin. That's easier > to look through as I think attachments are removed before being sent > to user group. > > Jeremy > > > -------- Original message -------- > From: Nezar Madbouh <nezar.madb...@ipscape.com.au> > Date: 3/14/2016 6:38 PM (GMT-06:00) > To: users@cloudstack.apache.org > Subject: Unable to create a New VM - Error message: Unable to start > instance due to Unable to get answer that is of class > com.cloud.agent.api.StartAnswer > > Hi Shweta and Sadhu, > > Please find attached managerment-server.log which contains the logs > since I started creating a new VM (VM id 600). > > Please note that we don't have agent.log files > > Your help is much appreciated. > > Regards, > Nezar. > Find out more about ShapeBlue and our range of CloudStack related services: IaaS Cloud Design & Build<http://shapeblue.com/iaas-cloud-design-and-build//> | CSForge – rapid IaaS deployment framework<http://shapeblue.com/csforge/> CloudStack Consulting<http://shapeblue.com/cloudstack-consultancy/> | CloudStack Software Engineering<http://shapeblue.com/cloudstack-software-engineering/> CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack Bootcamp Training Courses<http://shapeblue.com/cloudstack-training/>
