Hi Glenn, We have 16 hosts, all KVM.
The error is not specific to Host 5. Every time I try to create a VM it gives me the same error message but on different host. How do I restart the agent on the host. Is it service affecting? Thanks very much for your help. Neza On 15 March 2016 at 17:37, Glenn Wagner <glenn.wag...@shapeblue.com> wrote: > Hi, > > Can you explain your environment first , how many hosts , what is your > hypervisors (KVM,Xenserver,VMware) > > The error seems to be with your Host 5 Hypervisor > Resource [Host:5] is unreachable: > > Go to the infrastructure section and see what host5 is reporting, > Have you tried to restart the agent on the Host? > > Thanks > Glenn > > > > > [image: ShapeBlue] <http://www.shapeblue.com> > Glenn Wagner > Senior Consultant , ShapeBlue > d: * | s: +27 21 527 0091* <%7C%20s:%20+27%2021%20527%200091> | m: > *+27 73 917 4111* <+27%2073%20917%204111> > e: *glenn.wag...@shapeblue.com | t: * > <glenn.wag...@shapeblue.com%20%7C%20t:> | w: *www.shapeblue.com* > <http://www.shapeblue.com> > a: > 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 South > Africa > Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue > Services India LLP is a company incorporated in India and is operated under > license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a > company incorporated in Brasil and is operated under license from Shape > Blue Ltd. ShapeBlue SA Pty Ltd is a company registered by The Republic of > South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is > a registered trademark. > This email and any attachments to it may be confidential and are intended > solely for the use of the individual to whom it is addressed. Any views or > opinions expressed are solely those of the author and do not necessarily > represent those of Shape Blue Ltd or related companies. If you are not the > intended recipient of this email, you must neither take any action based > upon its contents, nor copy or show it to anyone. Please contact the sender > if you believe you have received this email in error. > > > -----Original Message----- > From: Nezar Madbouh [mailto:nezar.madb...@ipscape.com.au] > Sent: Tuesday, 15 March 2016 5:45 AM > To: users@cloudstack.apache.org > Subject: Re: Unable to create a New VM - Error message: Unable to start > instance due to Unable to get answer that is of class > com.cloud.agent.api.StartAnswer > > Hi Jeremy, > > I have uploaded the contents to http://pastebin.com/1J3mmgTh > > your help is much appreciated, > Nezar. > > On 15 March 2016 at 13:46, Jeremy Peterson <jpeter...@acentek.net> wrote: > > > I don't see any attachments can you create a pastebin. That's easier > > to look through as I think attachments are removed before being sent > > to user group. > > > > Jeremy > > > > > > -------- Original message -------- > > From: Nezar Madbouh <nezar.madb...@ipscape.com.au> > > Date: 3/14/2016 6:38 PM (GMT-06:00) > > To: users@cloudstack.apache.org > > Subject: Unable to create a New VM - Error message: Unable to start > > instance due to Unable to get answer that is of class > > com.cloud.agent.api.StartAnswer > > > > Hi Shweta and Sadhu, > > > > Please find attached managerment-server.log which contains the logs > > since I started creating a new VM (VM id 600). > > > > Please note that we don't have agent.log files > > > > Your help is much appreciated. > > > > Regards, > > Nezar. > > > Find out more about ShapeBlue and our range of CloudStack related services: > IaaS Cloud Design & Build > <http://shapeblue.com/iaas-cloud-design-and-build//> | CSForge – rapid > IaaS deployment framework <http://shapeblue.com/csforge/> > CloudStack Consulting <http://shapeblue.com/cloudstack-consultancy/> | > CloudStack > Software Engineering > <http://shapeblue.com/cloudstack-software-engineering/> > CloudStack Infrastructure Support > <http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack > Bootcamp Training Courses <http://shapeblue.com/cloudstack-training/> >
