Take a look at this document for how to change the DB password:

Make sure you back everything up first.

- Si

From: Gian Paolo Buono <>
Sent: Wednesday, September 21, 2016 11:11 AM
Subject: Issue Upgrade CloudStack 4.3 vs 4.7/4.8

Hi all,

I have an installation of Cloudstack 4.3 (Centos 6.5) advanced zone with 
XenServer and I have following this procedure for 4.7 and 4.8


The issue appear when I restart management services after upgrade, in 

2016-09-21 17:56:38,155 WARN  [c.c.u.d.T.Transaction] (main:null) (logid:) 
Unable to load db configuration, using defaults with 5 connections. Falling 
back on assumed datasource on localhost:3306 using 
username:password=cloud:cloud. Please check your configuration
org.jasypt.exceptions.EncryptionInitializationException: java.lang.InternalError
java.sql.SQLException: Access denied for user 'cloud'@'localhost' (using 
password: YES)
    at com.mysql.jdbc.SQLError.createSQLException(
    at com.mysql.jdbc.MysqlIO.checkErrorPacket(

I have tried to change the mysql password:

I have tried to change the parameters in 
/etc/cloudstack/management/ but it seems that they are not applied

Any idea ?


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