Jevgeni, the error shows that the MS is not able to find the 4.11 system 
template.  Did you seed the 4.11 KVM system template? 

Engineering, Accelerite,
2055, Laurelwood Road, Santa Clara, CA, 95054

´╗┐On 2/9/18, 3:15 PM, "Jevgeni Zolotarjov" <> wrote:

     Unable to upgrade the database SystemVm
    template not found. Cannot upgrade system Vms

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