Hi Fariborz, Are you able to register template from any other host or public templates? Is the SSVM agent connect up?
Check the management server logs (sample logs below) to verify the download cmd delegation to SSVM, after *registerTemplate* API call. *getCommandHostDelegation: class org.apache.cloudstack.storage.command.DownloadCommandSending command org.apache.cloudstack.storage.command.DownloadCommand to host: <host-id>Sending { Cmd , MgmtId: <MS-Id>, via: 5(s-*-VM), Ver: v1, Flags: 100011, [{"org.apache.cloudstack.storage.command.DownloadCommand...* Check logs in SSVM to confirm *DownloadCommand* received or not. Also, Check management server logs post *DownloadCommand* to validate below steps. *DownloadAnswer* is expected from the SSVM with In Progress status and thereafter management server sends *DownloadProgressCommand* in intervals to check the progress and percentage downloaded. - Suresh On Thu, Feb 28, 2019 at 7:51 AM Eric Lee Green <eric.lee.gr...@gmail.com> wrote: > On 2/27/19 2:58 PM, Fariborz Navidan wrote: > > Hello All, > > > > I have used qemu-img tool to convert a vmdk to qcow2 image. I want to add > > the image as template to ACS so I can deploy from it and get the VM > > migrated to ACS. I have installed httpd on management server and I am > able > > to start the file at url such as http://hostname/images/test.qcow2 from > my > > browser. However when I add the template to ACS, under Zone tab, it show > > status as Active and Ready as No. It seems, it does not start to download > > and install the template. I don't see any error. > > You can log into the secondary storage VM and see the error, but I can > tell you what it most probably is. > > Look for > > secstorage.allowed.internal.sites > > in your Global Settings tab. > > And see what's there. This is a list of cidrs that are allowed as > sources for downloading images. For example, if you have an FTP server > set up at 185.27.174.5 and you also have an internal network of > 10.120.0.0/24, you'd put this string in there: > > > 10.120.0.0/24,185.27.174.5/32 > > >