The ID for SystemVM Template (KVM) is 3 and there is two references in template_store_ref:
MariaDB [cloud]> select * from template_store_ref where template_id=3; +-----+----------+-------------+---------------------+---------------------+--------------------------------------+--------------+-----------+------------+---------------+----------------+-----------+----------------------------------------------------------------------------------------------------+--------------------------------------------------------------+------------------------------------------------------------------------------------+-------+-----------+---------+--------------+---------+---------------------+----------------------+--------------+ | id | store_id | template_id | created | last_updated | job_id | download_pct | size | store_role | physical_size | download_state | error_str | local_path | install_path | url | state | destroyed | is_copy | update_count | ref_cnt | updated | download_url_created | download_url | +-----+----------+-------------+---------------------+---------------------+--------------------------------------+--------------+-----------+------------+---------------+----------------+-----------+----------------------------------------------------------------------------------------------------+--------------------------------------------------------------+------------------------------------------------------------------------------------+-------+-----------+---------+--------------+---------+---------------------+----------------------+--------------+ | 5 | 1 | 3 | 2019-08-29 16:55:07 | 2019-10-01 09:24:55 | NULL | 100 | 385242624 | Image | 385242624 | DOWNLOADED | NULL | NULL | template/tmpl/1/3/4b1fdeba-f3f5-45c8-b5ba-851e8bfd7f2b.qcow2 | http://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-kvm.qcow2.bz2 | Ready | 0 | 0 | 0 | 0 | NULL | NULL | NULL | | 233 | 2 | 3 | 2019-09-15 13:01:12 | 2019-10-01 09:24:56 | 755ab14c-c4df-4dd2-ae39-2a9ff7bb0177 | 100 | 385242624 | Image | 385242624 | DOWNLOADED | | /mnt/SecStorage/aa312459-a38e-3d25-a531-791cf3c1bd35/template/tmpl/1/3/dnld6265824134994923385tmp_ | template/tmpl/1/3/4b1fdeba-f3f5-45c8-b5ba-851e8bfd7f2b.qcow2 | NULL | Ready | 0 | 0 | 2 | 0 | 2019-09-15 13:01:25 | NULL | NULL | +-----+----------+-------------+---------------------+---------------------+--------------------------------------+--------------+-----------+------------+---------------+----------------+-----------+----------------------------------------------------------------------------------------------------+--------------------------------------------------------------+------------------------------------------------------------------------------------+-------+-----------+---------+--------------+---------+---------------------+----------------------+--------------+ 2 rows in set (0.00 sec) MariaDB [cloud]> On Thu, Oct 3, 2019 at 7:56 PM Andrija Panic <andrija.pa...@gmail.com> wrote: > Can you share logs during this last attempt? > > I'll try to craft some SQL additions for your vm_template and > template_store_ref tables while also manually downloading and unpacking the > file to specific folder on Secondary Storage... > > Andrija > > On Thu, 3 Oct 2019 at 16:55, Fariborz Navidan <mdvlinqu...@gmail.com> > wrote: > > > My cloud is down for 2 days. I would really appreciate if you can help me > > fix the issue. > > > > On Thu, Oct 3, 2019 at 4:44 PM Fariborz Navidan <mdvlinqu...@gmail.com> > > wrote: > > > > > Any idea? > > > > > > On Thu, Oct 3, 2019 at 2:09 PM Fariborz Navidan <mdvlinqu...@gmail.com > > > > > wrote: > > > > > >> I did the steps exactly but still same error. It first says cannot > > >> upgrade database with no further sql errors stated. Thn says cannot > find > > >> System VM template for KVM. It look likes system vm template 4.11.3 is > > >> installed only for router! > > >> > > >> MariaDB [cloud]> select * from vm_template where name like 'SystemVM%' > > >> and removed is null; > > >> > > >> > > > +----+-------------+-------------------------------+--------------------------------------+--------+----------+--------+-----+------+--------------------------------------------------------------------------------------+--------+---------------------+---------+------------+----------------------------------+-------------------------------+-----------------+---------------+-------------+----------+-------------+-------------+-------------+-----------------+--------------------+--------------+----------+-----------+--------+--------------+---------+----------------------+--------------------+-----------------+ > > >> | id | unique_name | name | uuid > > >> | public | featured | type | hvm | bits | url > > >> | > > >> format | created | removed | account_id | checksum > > >> | display_text | enable_password | > > >> enable_sshkey | guest_os_id | bootable | prepopulate | cross_zones | > > >> extractable | hypervisor_type | source_template_id | template_tag | > > >> sort_key | size | state | update_count | updated | > > >> dynamically_scalable | parent_template_id | direct_download | > > >> > > >> > > > +----+-------------+-------------------------------+--------------------------------------+--------+----------+--------+-----+------+--------------------------------------------------------------------------------------+--------+---------------------+---------+------------+----------------------------------+-------------------------------+-----------------+---------------+-------------+----------+-------------+-------------+-------------+-----------------+--------------------+--------------+----------+-----------+--------+--------------+---------+----------------------+--------------------+-----------------+ > > >> | 1 | routing-1 | SystemVM Template (XenServer) | > > >> c1ea2f68-ca75-11e9-8212-d05099d38681 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > https://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-xen.vhd.bz2 > > >> | VHD | 2019-08-29 17:57:52 | NULL | 1 | > > >> 6e8b3ae84ca8145736d1d7d3f7546e65 | SystemVM Template (XenServer) | > > >> 0 | 0 | 184 | 1 | 0 | > > >> 1 | 0 | XenServer | NULL | NULL > | > > >> 0 | NULL | Active | 0 | NULL | > > 0 | > > >> NULL | 0 | > > >> | 3 | routing-3 | SystemVM Template (KVM) | > > >> e4621347-39b8-427e-a55f-82cf51275b69 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > http://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.3-kvm.qcow2.bz2 > > >> | QCOW2 | 2019-08-29 17:57:52 | NULL | 1 | > > >> 6d12cc764cd7d64112d8c35d70923eb1 | SystemVM Template (KVM) | > > >> 0 | 0 | 15 | 1 | 0 | > > >> 1 | 0 | KVM | NULL | NULL > | > > >> 0 | 385242624 | Active | 0 | NULL | > > 0 | > > >> NULL | 0 | > > >> | 8 | routing-8 | SystemVM Template (vSphere) | > > >> c1ea7e39-ca75-11e9-8212-d05099d38681 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > https://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-vmware.ova > > >> | OVA | 2019-08-29 17:57:52 | NULL | 1 | > > >> e981f8cb951688efd93481913198c9cc | SystemVM Template (vSphere) | > > >> 0 | 0 | 99 | 1 | 0 | > > >> 1 | 0 | VMware | NULL | NULL > | > > >> 0 | NULL | Active | 0 | NULL | > > 1 | > > >> NULL | 0 | > > >> | 9 | routing-9 | SystemVM Template (HyperV) | > > >> c1eaa7b0-ca75-11e9-8212-d05099d38681 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > https://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-hyperv.vhd.zip > > >> | VHD | 2019-08-29 17:57:52 | NULL | 1 | > > >> e9032635ffba021371780307162551b9 | SystemVM Template (HyperV) | > > >> 0 | 0 | 15 | 1 | 0 | > > >> 1 | 0 | Hyperv | NULL | NULL > | > > >> 0 | NULL | Active | 0 | NULL | > > 0 | > > >> NULL | 0 | > > >> | 10 | routing-10 | SystemVM Template (LXC) | > > >> 6706cad5-ca77-11e9-8212-d05099d38681 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > https://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-kvm.qcow2.bz2 > > >> | QCOW2 | 2019-08-29 18:09:38 | NULL | 1 | > > >> 6d12cc764cd7d64112d8c35d70923eb1 | SystemVM Template (LXC) | > > >> 0 | 0 | 15 | 1 | 0 | > > >> 1 | 0 | LXC | NULL | NULL > | > > >> 0 | NULL | Active | 0 | NULL | > > 0 | > > >> NULL | 0 | > > >> | 12 | routing-12 | SystemVM Template (Ovm3) | > > >> 694d5de8-ca77-11e9-8212-d05099d38681 | 0 | 0 | SYSTEM | > 0 > > | > > >> 64 | > > >> > > > https://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.2-ovm.raw.bz2 > > >> | RAW | 2019-08-29 18:09:42 | NULL | 1 | > > >> c4a91f8e52e4531a1c2a9a17c530d5fe | SystemVM Template (Ovm3) | > > >> 0 | 0 | 183 | 1 | 0 | > > >> 1 | 0 | Ovm3 | NULL | NULL > | > > >> 0 | NULL | Active | NULL | NULL | > > 0 | > > >> NULL | 0 | > > >> > > >> > > > +----+-------------+-------------------------------+--------------------------------------+--------+----------+--------+-----+------+--------------------------------------------------------------------------------------+--------+---------------------+---------+------------+----------------------------------+-------------------------------+-----------------+---------------+-------------+----------+-------------+-------------+-------------+-----------------+--------------------+--------------+----------+-----------+--------+--------------+---------+----------------------+--------------------+-----------------+ > > >> 6 rows in set (0.00 sec) > > >> > > >> On Thu, Oct 3, 2019 at 1:52 AM Andrija Panic <andrija.pa...@gmail.com > > > > >> wrote: > > >> > > >>> - ake sure mgmt is stopped (you can leave it on 4.13 if not > > >>> already downgraded), stop cloudstack-agents on KVM hosts. > > >>> - Rollback DB with your SQL statements, that you shared a few emails > > ago > > >>> (unfortunately after this 4.12 is NOT possible to work normally...) > > >>> -Download the new systemVM template - it WILL OVERWRITE your old > one - > > >>> i.e.: > > >>> From mgmt, mount the Secondary Storage NFS on /mnt/secondary > > and > > >>> execute: > > >>> > > >>> > > >>> > > > /usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt > > >>> -m /mnt/secondary -u > > >>> > > >>> > > > http://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.3-kvm.qcow2.bz2 > > >>> -h > > >>> < > > > http://download.cloudstack.org/systemvm/4.11/systemvmtemplate-4.11.3-kvm.qcow2.bz2-h > > > > > >>> kvm -F > > >>> This will overwrite existing systemVM template on the > > >>> /mnt/secondary/templates/1/3/xxxxxx and will update the DB with new > > names > > >>> etc... > > >>> - Upgrade packages to 4.13 now (if not already having 4.13 installed) > > >>> - start mgmt - upgrade path will find the new systemVM template and > > mgmt > > >>> server should start fine. > > >>> - Destroy your SSVM and CPVM, new ones will be recreated from new > > >>> systemVM > > >>> template. > > >>> - Restart all VRs (or restart networks/VPCs with Clean Up option) - > new > > >>> will be created from the new systemVM template. > > >>> > > >>> I've just tested all this in my lab - let me know if any issues. > > >>> > > >>> > > >>> > > >>> On Wed, 2 Oct 2019 at 20:37, Fariborz Navidan <mdvlinqu...@gmail.com > > > > >>> wrote: > > >>> > > >>> > I cannot rollback DB to 4.12. How can I download 4.11.3 and and > > >>> register in > > >>> > DB? > > >>> > > > >>> > On Wed, Oct 2, 2019 at 9:43 PM Andrija Panic < > > andrija.pa...@gmail.com> > > >>> > wrote: > > >>> > > > >>> > > There's a GitHub issue about this (perhaps you or some > colleague?) > > >>> > > > > >>> > > Did you register 4.11.3 (not 4.13) systemVM template? > Documentation > > >>> has > > >>> > > just been updated... Sorry for this. > > >>> > > > > >>> > > i..e. downgrade packages to 4.12, make sure your DB is rolled > back, > > >>> start > > >>> > > 4.12 normally, register 4.11.3 systemVM template as per the doc > and > > >>> then > > >>> > > try again to upgrade. > > >>> > > > > >>> > > let me know how it goes. > > >>> > > > > >>> > > Andrija > > >>> > > > > >>> > > On Wed, 2 Oct 2019, 17:27 Fariborz Navidan, < > mdvlinqu...@gmail.com > > > > > >>> > wrote: > > >>> > > > > >>> > > > Any idea? > > >>> > > > > > >>> > > > On Wed, Oct 2, 2019 at 3:59 PM Fariborz Navidan < > > >>> mdvlinqu...@gmail.com > > >>> > > > > >>> > > > wrote: > > >>> > > > > > >>> > > > > Yes, It was clean 4.12 installation. > > >>> > > > > > > >>> > > > > On Wed, Oct 2, 2019 at 3:52 PM Andrija Panic < > > >>> > andrija.pa...@gmail.com> > > >>> > > > > wrote: > > >>> > > > > > > >>> > > > >> "was this a clean 4.12 install, then later upgrade - or was > it > > >>> > > > previously > > >>> > > > >> 4.11.x then 4.12 etc?" > > >>> > > > >> > > >>> > > > >> On Wed, 2 Oct 2019 at 14:20, Fariborz Navidan < > > >>> > mdvlinqu...@gmail.com> > > >>> > > > >> wrote: > > >>> > > > >> > > >>> > > > >> > Which question? > > >>> > > > >> > > > >>> > > > >> > I have sent pastebin link. I lost 4.12 backup > accidentally. > > I > > >>> am > > >>> > > > trying > > >>> > > > >> to > > >>> > > > >> > make 4.13 upgrade successfully. I do run following > commands > > >>> before > > >>> > > > >> upgrade > > >>> > > > >> > retry: > > >>> > > > >> > > > >>> > > > >> > [root@fr-kvm1 ~]# cat rollback.sql > > >>> > > > >> > delete from guest_os_hypervisor where guest_os_id >= 277; > > >>> > > > >> > delete from guest_os where id >= 277; > > >>> > > > >> > SET FOREIGN_KEY_CHECKS=0; > > >>> > > > >> > drop table direct_download_certificate; > > >>> > > > >> > drop table vpc_offering_details; > > >>> > > > >> > drop table direct_download_certificate_host_map; > > >>> > > > >> > drop table template_ovf_properties; > > >>> > > > >> > SET FOREIGN_KEY_CHECKS=1; > > >>> > > > >> > alter table data_center drop column sort_key; > > >>> > > > >> > alter table vpc_offerings drop column sort_key; > > >>> > > > >> > alter table disk_offering add column domain_id int(32) not > > >>> null; > > >>> > > > >> > alter table service_offering_details add constraint > > >>> > > > >> > uk_service_offering_id_name unique (id); > > >>> > > > >> > alter table network_offering_details DROP COLUMN > `display`; > > >>> > > > >> > ALTER TABLE `cloud_usage`.`usage_vmsnapshot` DROP COLUMN > > >>> > > > >> `vm_snapshot_id`; > > >>> > > > >> > ALTER TABLE `cloud_usage`.`usage_snapshot_on_primary` DROP > > >>> COLUMN > > >>> > > > >> > `vm_snapshot_id`; > > >>> > > > >> > [root@fr-kvm1 ~]# > > >>> > > > >> > > > >>> > > > >> > However I don't understand the error I showed you on log > in > > >>> > > pastebin. > > >>> > > > >> > Please check and let me know what does it mean. > > >>> > > > >> > > > >>> > > > >> > On Wed, Oct 2, 2019 at 3:27 PM Andrija Panic < > > >>> > > andrija.pa...@gmail.com > > >>> > > > > > > >>> > > > >> > wrote: > > >>> > > > >> > > > >>> > > > >> > > It was not designed to rollback on its own, you are > > >>> expected to > > >>> > > > >> rollback > > >>> > > > >> > DB > > >>> > > > >> > > yourself (DB restore) and try again if needed. > > >>> > > > >> > > > > >>> > > > >> > > But you have not answered my question. > > >>> > > > >> > > > > >>> > > > >> > > On Wed, 2 Oct 2019, 13:50 Fariborz Navidan, < > > >>> > > mdvlinqu...@gmail.com> > > >>> > > > >> > wrote: > > >>> > > > >> > > > > >>> > > > >> > > > In my experience, if DB upgrade fails, it does not > fully > > >>> rolls > > >>> > > > back > > >>> > > > >> > > > remaining 4.13's schema upgraded partially and upon > next > > >>> > restart > > >>> > > > it > > >>> > > > >> > does > > >>> > > > >> > > > not check existence of 4.13's table or columns causing > > SQL > > >>> > > errors > > >>> > > > >> > > > complaining about tables or columns already exists. > > >>> > > > >> > > > > > >>> > > > >> > > > On Wed, Oct 2, 2019 at 3:14 PM Andrija Panic < > > >>> > > > >> andrija.pa...@gmail.com> > > >>> > > > >> > > > wrote: > > >>> > > > >> > > > > > >>> > > > >> > > > > was this a clean 4.12 install, then later upgrade - > or > > >>> was > > >>> > it > > >>> > > > >> > > previously > > >>> > > > >> > > > > 4.11.x then 4.12 etc? > > >>> > > > >> > > > > > > >>> > > > >> > > > > On Wed, 2 Oct 2019 at 12:21, Fariborz Navidan < > > >>> > > > >> mdvlinqu...@gmail.com > > >>> > > > >> > > > > >>> > > > >> > > > > wrote: > > >>> > > > >> > > > > > > >>> > > > >> > > > > > https://pastebin.com/2EFm0jaW > > >>> > > > >> > > > > > > > >>> > > > >> > > > > > On Wed, Oct 2, 2019 at 1:19 PM Andrija Panic < > > >>> > > > >> > > andrija.pa...@gmail.com> > > >>> > > > >> > > > > > wrote: > > >>> > > > >> > > > > > > > >>> > > > >> > > > > > > (backup, backup, backup...) > > >>> > > > >> > > > > > > > > >>> > > > >> > > > > > > Can you send the full logs (passtebin or similar > > >>> please, > > >>> > > not > > >>> > > > >> in > > >>> > > > >> > > > email) > > >>> > > > >> > > > > ? > > >>> > > > >> > > > > > > > > >>> > > > >> > > > > > > Andrija > > >>> > > > >> > > > > > > > > >>> > > > >> > > > > > > > >>> > > > >> > > > > > > >>> > > > >> > > > > > > >>> > > > >> > > > > -- > > >>> > > > >> > > > > > > >>> > > > >> > > > > Andrija Panić > > >>> > > > >> > > > > > > >>> > > > >> > > > > > >>> > > > >> > > > > >>> > > > >> > > > >>> > > > >> > > >>> > > > >> > > >>> > > > >> -- > > >>> > > > >> > > >>> > > > >> Andrija Panić > > >>> > > > >> > > >>> > > > > > > >>> > > > > > >>> > > > > >>> > > > >>> > > >>> > > >>> -- > > >>> > > >>> Andrija Panić > > >>> > > >> > > > > > -- > > Andrija Panić >