Hi Wei,

Ok, I’ll try updating version.

Thanks,
Irvin

> On Dec 21, 2021, at 8:56 PM, Wei ZHOU <ustcweiz...@gmail.com> wrote:
> 
> Hi,
> 
> If you did not change db.properties (db.cloud.useSSLand db.cloud.url.params
> are not changed), I suspect it is because of your mysql version. Could you
> please upgrade to mysql 8 or mariadb 10.5+ ?
> 
> -Wei
> 
> On Tue, 21 Dec 2021 at 13:29, SVI <jcapagc...@svi.com.ph> wrote:
> 
>> Hi Wei,
>> 
>> It is set to false.
>> 
>> db.cloud.useSSL=false
>> 
>> Thanks,
>> Irvin
>> 
>>> On Dec 21, 2021, at 7:47 PM, Wei ZHOU <ustcweiz...@gmail.com> wrote:
>>> 
>>> Hi Irvin,
>>> 
>>> Is `db.cloud.useSSL` set to true
>>> in /etc/cloudstack/management/db.properties ?
>>> 
>>> -Wei
>>> 
>>> On Tue, 21 Dec 2021 at 12:06, SVI <jcapagc...@svi.com.ph> wrote:
>>> 
>>>> Hi Rohit,
>>>> 
>>>> Yes, I’ve done all of those and it’s connecting properly. That’s why I’m
>>>> really confused why it was working via mysql-client cli in the mgmt
>> server
>>>> but not when trying to run cloudstack service in the same mgmt server.
>>>> 
>>>> Thanks,
>>>> Irvin
>>>> 
>>>>> On Dec 21, 2021, at 6:13 PM, Rohit Yadav <rohit.ya...@shapeblue.com>
>>>> wrote:
>>>>> 
>>>>> Hi SVI,
>>>>> 
>>>>> Can you check if you've allowed firewall rules and MySQL config to
>>>> access the server remotely for the configured MySQL user. One way to
>> test
>>>> that would be to use the mysql-client on the management server for the
>>>> remote DB server with the same user as configured/used by CloudStack.
>>>>> 
>>>>> 
>>>>> Regards.
>>>>> 
>>>>> ________________________________
>>>>> From: SVI <jcapagc...@svi.com.ph>
>>>>> Sent: Friday, December 17, 2021 15:17
>>>>> To: users@cloudstack.apache.org <users@cloudstack.apache.org>
>>>>> Subject: Database connection issue
>>>>> 
>>>>> Hi,
>>>>> 
>>>>> I’ve installed a fresh cloudstack in Ubuntu 20.04 with version 4.16
>> with
>>>> a database server on a separate Debian 11 server provisioned using
>> DebOps
>>>> MariaDB server with version Server version:
>>>> 5.5.5-10.5.12-MariaDB-0+deb11u1-log Debian 11 . I am able to connect
>> from
>>>> the management server using the cloudstack user and pass to the mariadb
>>>> server and was able to run cloudstack-setup-databases successfully. But
>> I’m
>>>> still getting database connection issue when I restarted the
>>>> cloudstack-management service as show in the log below. Not sure else
>> what
>>>> to check as via mysql cli in the management server I am able to connect
>>>> using the same credentials used by cloudstack.
>>>>> 
>>>>> 2021-12-17 01:03:31,159 ERROR [c.c.u.d.Merovingian2] (main:null)
>>>> (logid:) Unable to get a new db connection
>>>>> java.sql.SQLNonTransientConnectionException: Could not create
>> connection
>>>> to database server. Attempted reconnect 3 times. Giving up.
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:906)
>>>>>      at
>>>> com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:831)
>>>>>      at
>>>> com.mysql.cj.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:456)
>>>>>      at
>>>> com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:246)
>>>>>      at
>>>> 
>> com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:197)
>>>>>      at
>>>> java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
>>>>>      at
>>>> java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
>>>>>      at
>>>> 
>> org.apache.commons.dbcp2.DriverManagerConnectionFactory.createConnection(DriverManagerConnectionFactory.java:121)
>>>>>      at
>>>> 
>> org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:357)
>>>>>      at
>>>> 
>> org.apache.commons.pool2.impl.GenericObjectPool.create(GenericObjectPool.java:918)
>>>>>      at
>>>> 
>> org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:431)
>>>>>      at
>>>> 
>> org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:356)
>>>>>      at
>>>> 
>> org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)
>>>>>      at
>>>> 
>> com.cloud.utils.db.TransactionLegacy.getStandaloneConnectionWithException(TransactionLegacy.java:211)
>>>>>      at com.cloud.utils.db.Merovingian2.<init>(Merovingian2.java:68)
>>>>>      at
>>>> 
>> com.cloud.utils.db.Merovingian2.createLockController(Merovingian2.java:88)
>>>>>      at
>>>> 
>> com.cloud.server.LockControllerListener.<init>(LockControllerListener.java:33)
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native
>>>> Method)
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
>>>>>      at
>>>> 
>> java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
>>>>>      at
>>>> org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:212)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:117)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:311)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:296)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1356)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1206)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
>>>>>      at
>>>> 
>> org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:944)
>>>>>      at
>>>> 
>> org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:923)
>>>>>      at
>>>> 
>> org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:588)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:144)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:121)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:244)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:249)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:232)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:116)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:78)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:70)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:57)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:61)
>>>>>      at
>>>> 
>> org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:51)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1068)
>>>>>      at
>>>> 
>> org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:997)
>>>>>      at
>>>> 
>> org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:746)
>>>>>      at
>>>> 
>> org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379)
>>>>>      at
>>>> 
>> org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1457)
>>>>>      at
>>>> 
>> org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1422)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:911)
>>>>>      at
>>>> 
>> org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288)
>>>>>      at
>>>> org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:426)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>      at org.eclipse.jetty.server.Server.start(Server.java:423)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110)
>>>>>      at
>>>> 
>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>      at org.eclipse.jetty.server.Server.doStart(Server.java:387)
>>>>>      at
>>>> 
>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>      at
>> org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:192)
>>>>>      at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:107)
>>>>> Caused by: com.mysql.cj.exceptions.CJCommunicationsException:
>>>> Communications link failure
>>>>> 
>>>>> The last packet sent successfully to the server was 0 milliseconds ago.
>>>> The driver has not received any packets from the server.
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native
>>>> Method)
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
>>>>>      at
>>>> 
>> java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
>>>>>      ... 87 more
>>>>> Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert:
>>>> protocol_version
>>>>>      at
>>>> java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
>>>>>      at
>>>> java.base/sun.security.ssl.Alert.createSSLException(Alert.java:117)
>>>>>      at
>>>> 
>> java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:336)
>>>>>      ... 92 more
>>>>> 
>>>>> Thanks,
>>>>> Irvin
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>> 
>>>> 
>> 
>> 

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