So just an update. I tried MariaDB 10.5 and 10.6 and both have the same error. 
I was able to make it work using Percona 8.0.

Thanks,
Irvin

> On Dec 21, 2021, at 9:21 PM, SVI <jcapagc...@svi.com.ph> wrote:
> 
> Hi Wei,
> 
> Ok, I’ll try updating version.
> 
> Thanks,
> Irvin
> 
>> On Dec 21, 2021, at 8:56 PM, Wei ZHOU <ustcweiz...@gmail.com> wrote:
>> 
>> Hi,
>> 
>> If you did not change db.properties (db.cloud.useSSLand db.cloud.url.params
>> are not changed), I suspect it is because of your mysql version. Could you
>> please upgrade to mysql 8 or mariadb 10.5+ ?
>> 
>> -Wei
>> 
>> On Tue, 21 Dec 2021 at 13:29, SVI <jcapagc...@svi.com.ph> wrote:
>> 
>>> Hi Wei,
>>> 
>>> It is set to false.
>>> 
>>> db.cloud.useSSL=false
>>> 
>>> Thanks,
>>> Irvin
>>> 
>>>> On Dec 21, 2021, at 7:47 PM, Wei ZHOU <ustcweiz...@gmail.com> wrote:
>>>> 
>>>> Hi Irvin,
>>>> 
>>>> Is `db.cloud.useSSL` set to true
>>>> in /etc/cloudstack/management/db.properties ?
>>>> 
>>>> -Wei
>>>> 
>>>> On Tue, 21 Dec 2021 at 12:06, SVI <jcapagc...@svi.com.ph> wrote:
>>>> 
>>>>> Hi Rohit,
>>>>> 
>>>>> Yes, I’ve done all of those and it’s connecting properly. That’s why I’m
>>>>> really confused why it was working via mysql-client cli in the mgmt
>>> server
>>>>> but not when trying to run cloudstack service in the same mgmt server.
>>>>> 
>>>>> Thanks,
>>>>> Irvin
>>>>> 
>>>>>> On Dec 21, 2021, at 6:13 PM, Rohit Yadav <rohit.ya...@shapeblue.com>
>>>>> wrote:
>>>>>> 
>>>>>> Hi SVI,
>>>>>> 
>>>>>> Can you check if you've allowed firewall rules and MySQL config to
>>>>> access the server remotely for the configured MySQL user. One way to
>>> test
>>>>> that would be to use the mysql-client on the management server for the
>>>>> remote DB server with the same user as configured/used by CloudStack.
>>>>>> 
>>>>>> 
>>>>>> Regards.
>>>>>> 
>>>>>> ________________________________
>>>>>> From: SVI <jcapagc...@svi.com.ph>
>>>>>> Sent: Friday, December 17, 2021 15:17
>>>>>> To: users@cloudstack.apache.org <users@cloudstack.apache.org>
>>>>>> Subject: Database connection issue
>>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> I’ve installed a fresh cloudstack in Ubuntu 20.04 with version 4.16
>>> with
>>>>> a database server on a separate Debian 11 server provisioned using
>>> DebOps
>>>>> MariaDB server with version Server version:
>>>>> 5.5.5-10.5.12-MariaDB-0+deb11u1-log Debian 11 . I am able to connect
>>> from
>>>>> the management server using the cloudstack user and pass to the mariadb
>>>>> server and was able to run cloudstack-setup-databases successfully. But
>>> I’m
>>>>> still getting database connection issue when I restarted the
>>>>> cloudstack-management service as show in the log below. Not sure else
>>> what
>>>>> to check as via mysql cli in the management server I am able to connect
>>>>> using the same credentials used by cloudstack.
>>>>>> 
>>>>>> 2021-12-17 01:03:31,159 ERROR [c.c.u.d.Merovingian2] (main:null)
>>>>> (logid:) Unable to get a new db connection
>>>>>> java.sql.SQLNonTransientConnectionException: Could not create
>>> connection
>>>>> to database server. Attempted reconnect 3 times. Giving up.
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:110)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:89)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:63)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:73)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:906)
>>>>>>     at
>>>>> com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:831)
>>>>>>     at
>>>>> com.mysql.cj.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:456)
>>>>>>     at
>>>>> com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:246)
>>>>>>     at
>>>>> 
>>> com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:197)
>>>>>>     at
>>>>> java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
>>>>>>     at
>>>>> java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
>>>>>>     at
>>>>> 
>>> org.apache.commons.dbcp2.DriverManagerConnectionFactory.createConnection(DriverManagerConnectionFactory.java:121)
>>>>>>     at
>>>>> 
>>> org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:357)
>>>>>>     at
>>>>> 
>>> org.apache.commons.pool2.impl.GenericObjectPool.create(GenericObjectPool.java:918)
>>>>>>     at
>>>>> 
>>> org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:431)
>>>>>>     at
>>>>> 
>>> org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:356)
>>>>>>     at
>>>>> 
>>> org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)
>>>>>>     at
>>>>> 
>>> com.cloud.utils.db.TransactionLegacy.getStandaloneConnectionWithException(TransactionLegacy.java:211)
>>>>>>     at com.cloud.utils.db.Merovingian2.<init>(Merovingian2.java:68)
>>>>>>     at
>>>>> 
>>> com.cloud.utils.db.Merovingian2.createLockController(Merovingian2.java:88)
>>>>>>     at
>>>>> 
>>> com.cloud.server.LockControllerListener.<init>(LockControllerListener.java:33)
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native
>>>>> Method)
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
>>>>>>     at
>>>>> 
>>> java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
>>>>>>     at
>>>>> org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:212)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:117)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:311)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:296)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1356)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1206)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:531)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208)
>>>>>>     at
>>>>> 
>>> org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:944)
>>>>>>     at
>>>>> 
>>> org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:923)
>>>>>>     at
>>>>> 
>>> org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:588)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContext(DefaultModuleDefinitionSet.java:144)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet$2.with(DefaultModuleDefinitionSet.java:121)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:244)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:249)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.withModule(DefaultModuleDefinitionSet.java:232)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.loadContexts(DefaultModuleDefinitionSet.java:116)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.model.impl.DefaultModuleDefinitionSet.load(DefaultModuleDefinitionSet.java:78)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.factory.ModuleBasedContextFactory.loadModules(ModuleBasedContextFactory.java:37)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.init(CloudStackSpringContext.java:70)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:57)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.factory.CloudStackSpringContext.<init>(CloudStackSpringContext.java:61)
>>>>>>     at
>>>>> 
>>> org.apache.cloudstack.spring.module.web.CloudStackContextLoaderListener.contextInitialized(CloudStackContextLoaderListener.java:51)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.ContextHandler.callContextInitialized(ContextHandler.java:1068)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.servlet.ServletContextHandler.callContextInitialized(ServletContextHandler.java:572)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.ContextHandler.contextInitialized(ContextHandler.java:997)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:746)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:379)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.webapp.WebAppContext.startWebapp(WebAppContext.java:1457)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1422)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:911)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.servlet.ServletContextHandler.doStart(ServletContextHandler.java:288)
>>>>>>     at
>>>>> org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:524)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.gzip.GzipHandler.doStart(GzipHandler.java:426)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
>>>>>>     at org.eclipse.jetty.server.Server.start(Server.java:423)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
>>>>>>     at org.eclipse.jetty.server.Server.doStart(Server.java:387)
>>>>>>     at
>>>>> 
>>> org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
>>>>>>     at
>>> org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:192)
>>>>>>     at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:107)
>>>>>> Caused by: com.mysql.cj.exceptions.CJCommunicationsException:
>>>>> Communications link failure
>>>>>> 
>>>>>> The last packet sent successfully to the server was 0 milliseconds ago.
>>>>> The driver has not received any packets from the server.
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native
>>>>> Method)
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
>>>>>>     at
>>>>> 
>>> java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
>>>>>>     ... 87 more
>>>>>> Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert:
>>>>> protocol_version
>>>>>>     at
>>>>> java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
>>>>>>     at
>>>>> java.base/sun.security.ssl.Alert.createSSLException(Alert.java:117)
>>>>>>     at
>>>>> 
>>> java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:336)
>>>>>>     ... 92 more
>>>>>> 
>>>>>> Thanks,
>>>>>> Irvin
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>> 
>>>>> 
>>> 
>>> 
> 

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