Hi Bharat
What kind of errors / messages do you have in the Console (F12 Key) of your Browser? Do you connect through SSL to your Cloudstack Web UI and is the SSVM configured to use TLS/SSL? Cheers Marc From: Bharat Bhushan Saini <bharat.sa...@kloudspot.com.INVALID> Sent: Wednesday, 31 January 2024 11:27 To: users@cloudstack.apache.org Subject: Re: Unable to Upload ISO from local Hi All, Please checkout the below logs as well, root@s-6-VM:~# cat /var/log/cloud/cloud.out 2024-01-30 19:48:38,198 INFO [cloud.agent.AgentShell] (main:null) Agent started 2024-01-30 19:48:38,218 INFO [cloud.agent.AgentShell] (main:null) Implementation Version is 4.18.1.0 2024-01-30 19:48:38,223 INFO [cloud.agent.AgentShell] (main:null) agent.properties found at /usr/local/cloud/systemvm/conf/agent.properties 2024-01-30 19:48:38,398 INFO [cloud.agent.AgentShell] (main:null) Defaulting to using properties file for storage 2024-01-30 19:48:38,401 INFO [cloud.agent.AgentShell] (main:null) Defaulting to the constant time backoff algorithm 2024-01-30 19:48:38,581 INFO [cloud.utils.LogUtils] (main:null) log4j configuration found at /usr/local/cloud/systemvm/conf/log4j-cloud.xml 2024-01-30 19:48:38,583 INFO [cloud.agent.AgentShell] (main:null) Using default Java settings for IPv6 preference for agent connection 2024-01-30 19:48:38,873 INFO [cloud.agent.Agent] (main:null) id is 2024-01-30 19:48:38,878 WARN [storage.resource.NfsSecondaryStorageResource] (main:null) There is no storageip in /proc/cmdline, something wrong! 2024-01-30 19:48:38,910 INFO [storage.resource.NfsSecondaryStorageResource] (main:null) config_ssl.sh found in /usr/local/cloud/systemvm/config_ssl.sh 2024-01-30 19:48:38,912 INFO [storage.resource.NfsSecondaryStorageResource] (main:null) config_auth.sh found in /usr/local/cloud/systemvm/config_auth.sh 2024-01-30 19:48:38,925 INFO [storage.resource.NfsSecondaryStorageResource] (main:null) _configIpFirewallScr found in /usr/local/cloud/systemvm/ipfirewall.sh 2024-01-30 19:48:38,927 INFO [storage.resource.NfsSecondaryStorageResource] (main:null) Secondary storage runs in role templateProcessor 2024-01-30 19:48:39,080 INFO [storage.template.DownloadManagerImpl] (main:null) DownloadManager: starting additional services since we are inside system vm 2024-01-30 19:48:39,408 INFO [storage.template.DownloadManagerImpl] (main:null) listvmtmplt.sh found in /usr/local/cloud/systemvm/scripts/storage/secondary/listvmtmplt.sh 2024-01-30 19:48:39,410 INFO [storage.template.DownloadManagerImpl] (main:null) createtmplt.sh found in /usr/local/cloud/systemvm/scripts/storage/secondary/createtmplt.sh 2024-01-30 19:48:39,421 INFO [storage.template.DownloadManagerImpl] (main:null) listvolume.sh found in /usr/local/cloud/systemvm/scripts/storage/secondary/listvolume.sh 2024-01-30 19:48:39,423 INFO [storage.template.DownloadManagerImpl] (main:null) createvolume.sh found in /usr/local/cloud/systemvm/scripts/storage/secondary/createvolume.sh 2024-01-30 19:48:39,448 INFO [storage.template.UploadManagerImpl] (main:null) UploadManager: starting additional services since we are inside system vm 2024-01-30 19:48:39,534 INFO [cloud.serializer.GsonHelper] (main:null) Default Builder inited. 2024-01-30 19:48:39,623 INFO [cloud.agent.Agent] (main:null) Agent [id = new : type = PremiumSecondaryStorageResource : zone = 2 : pod = 2 : workers = 5 : host = 10.1.10.2 : port = 8250 2024-01-30 19:48:39,657 INFO [utils.nio.NioClient] (main:null) Connecting to 10.1.10.2:8250 2024-01-30 19:48:39,668 INFO [utils.nio.Link] (main:null) Conf file found: /usr/local/cloud/systemvm/conf/agent.properties 2024-01-30 19:48:40,645 INFO [utils.nio.NioClient] (main:null) SSL: Handshake done 2024-01-30 19:48:40,649 INFO [utils.nio.NioClient] (main:null) Connected to 10.1.10.2:8250 2024-01-30 19:48:40,832 INFO [cloud.agent.Agent] (Agent-Handler-2:null) Process agent startup answer, agent id = 0 2024-01-30 19:48:40,839 INFO [cloud.agent.Agent] (Agent-Handler-2:null) Set agent id 0 2024-01-30 19:48:40,870 INFO [cloud.agent.Agent] (Agent-Handler-2:null) Startup Response Received: agent id = 0 2024-01-30 19:48:40,947 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) Determined host 10.1.10.3 corresponds to IP 10.1.10.3 2024-01-30 19:48:40,976 WARN [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) addRouteToInternalIp: unable to determine same subnet: _eth1ip=null, dest ip=10.1.10.3, _eth1mask=null 2024-01-30 19:48:41,006 WARN [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) Error in configuring route to internal ip err=Error: inet address is expected rather than "null". 2024-01-30 19:48:41,007 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) Determined host 10.1.10.3 corresponds to IP 10.1.10.3 2024-01-30 19:48:41,469 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) snapshots directory created/exists on Secondary Storage. 2024-01-30 19:48:41,473 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) volumes directory created/exists on Secondary Storage. 2024-01-30 19:48:41,838 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) created a thread to start post upload server 2024-01-30 19:48:42,011 INFO [handler.logging.LoggingHandler] (nioEventLoopGroup-2-1:null) [id: 0x7bf5856b] REGISTERED 2024-01-30 19:48:42,017 INFO [handler.logging.LoggingHandler] (nioEventLoopGroup-2-1:null) [id: 0x7bf5856b] BIND: 0.0.0.0/0.0.0.0:8210 2024-01-30 19:48:42,030 INFO [storage.resource.NfsSecondaryStorageResource] (Thread-2:null) Started post upload server on port 8210 with 15 workers 2024-01-30 19:48:42,032 INFO [handler.logging.LoggingHandler] (nioEventLoopGroup-2-1:null) [id: 0x7bf5856b, L:/0.0.0.0:8210] ACTIVE 2024-01-30 19:48:42,082 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-5:null) Determined host 10.1.10.3 corresponds to IP 10.1.10.3 2024-01-30 19:48:42,110 INFO [storage.template.DownloadManagerImpl] (agentRequest-Handler-5:null) found 0 volumes[] 2024-01-30 19:48:42,211 INFO [storage.resource.NfsSecondaryStorageResource] (agentRequest-Handler-2:null) Determined host 10.1.10.3 corresponds to IP 10.1.10.3 2024-01-30 19:48:42,271 INFO [storage.template.DownloadManagerImpl] (agentRequest-Handler-2:null) found 4 templates[/mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/1/3/754f2bcb-6b1f-4b4b-a206-44297cfe8b52.qcow2, /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/1/4/74062d8b-2c89-364c-a783-06815f73f8d5.qcow2, /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/2/223/, /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/2/215/] 2024-01-30 19:48:42,293 WARN [storage.template.DownloadManagerImpl] (agentRequest-Handler-2:null) Post download installation was not completed for /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/2/223 2024-01-30 19:48:42,298 WARN [storage.template.DownloadManagerImpl] (agentRequest-Handler-2:null) Post download installation was not completed for /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0/template/tmpl/2/215 2024-01-30 19:48:42,690 INFO [cloud.agent.Agent] (agentRequest-Handler-3:null) Processing agent ready command, agent id = 8 2024-01-30 19:48:42,693 INFO [cloud.agent.Agent] (agentRequest-Handler-3:null) Set agent id 8 2024-01-30 19:48:42,697 INFO [cloud.agent.Agent] (agentRequest-Handler-3:null) Ready command is processed for agent id = 8 2024-01-30 19:48:42,775 INFO [cloud.agent.Agent] (agentRequest-Handler-4:null) Processing agent ready command, agent id = 8 2024-01-30 19:48:42,775 INFO [cloud.agent.Agent] (agentRequest-Handler-4:null) Set agent id 8 2024-01-30 19:48:42,781 INFO [cloud.agent.Agent] (agentRequest-Handler-4:null) Processed new management server list: 10.1.10.2@static <mailto:10.1.10.2@static> 2024-01-30 19:48:42,782 INFO [cloud.agent.Agent] (agentRequest-Handler-4:null) Ready command is processed for agent id = 8 Thanks and Regards, Bharat Saini From: Bharat Bhushan Saini <bharat.sa...@kloudspot.com.INVALID <mailto:bharat.sa...@kloudspot.com.INVALID> > Date: Wednesday, 31 January 2024 at 12:48 PM To: users@cloudstack.apache.org <mailto:users@cloudstack.apache.org> <users@cloudstack.apache.org <mailto:users@cloudstack.apache.org> > Subject: Unable to Upload ISO from local EXTERNAL EMAIL: Please verify the sender email address before taking any action, replying, clicking any link or opening any attachment. Hi All, I am going to upload the ISO from local and it is not uploaded through GUI, reflects Network Error. Kindly help on that, If more information is needed then let me know I will share that and also the uploading of ISO or template has been happened from backend or not. If yes, then please guide me how to do that. Hypervisor is KVM based and the nfs is configured on the hypervisor machine itself. I am sharing the SSVM.sh output as below root@s-6-VM:~# /usr/local/cloud/systemvm/ssvm-check.sh ================================================ First DNS server is 10.1.10.1 PING 10.1.10.1 (10.1.10.1): 56 data bytes 64 bytes from 10.1.10.1: icmp_seq=0 ttl=64 time=0.542 ms 64 bytes from 10.1.10.1: icmp_seq=1 ttl=64 time=0.593 ms --- 10.1.10.1 ping statistics --- 2 packets transmitted, 2 packets received, 0% packet loss round-trip min/avg/max/stddev = 0.542/0.568/0.593/0.026 ms Good: Can ping DNS server ================================================ Good: DNS resolves cloudstack.apache.org ================================================ nfs is currently mounted Mount point is /mnt/SecStorage/5de00212-4849-33e4-b1a1-f25e065a8cd0 Good: Can write to mount point ================================================ Management server is 10.1.10.2. Checking connectivity. Good: Can connect to management server 10.1.10.2 port 8250 ================================================ Good: Java process is running ================================================ Tests Complete. Look for ERROR or WARNING above. Thanks and Regards, Bharat Saini --------------------------- Disclaimer: ------------------------------ This message and its contents are intended solely for the designated addressee and are proprietary to Kloudspot. The information in this email is meant exclusively for Kloudspot business use. Any use by individuals other than the addressee constitutes misuse and an infringement of Kloudspot's proprietary rights. If you are not the intended recipient, please return this email to the sender. Kloudspot cannot guarantee the security or error-free transmission of e-mail communications. Information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Therefore, Kloudspot shall not be liable for any issues arising from the transmission of this email. --------------------------- Disclaimer: ------------------------------ This message and its contents are intended solely for the designated addressee and are proprietary to Kloudspot. The information in this email is meant exclusively for Kloudspot business use. Any use by individuals other than the addressee constitutes misuse and an infringement of Kloudspot's proprietary rights. If you are not the intended recipient, please return this email to the sender. Kloudspot cannot guarantee the security or error-free transmission of e-mail communications. Information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Therefore, Kloudspot shall not be liable for any issues arising from the transmission of this email.
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