GitHub user kiranchavala added a comment to the discussion: Unable to unlock user account
@thorzinaung I am not able to reproduce the issue in my lab after typing the password incorrectly 3 times What type of role you assigned for (angyekyaw) when creating the account ? Is ur system linked to any LDAP integration ? <img width="518" alt="Screenshot 2023-06-05 at 12 51 43 PM" src="https://github.com/apache/cloudstack/assets/1401014/d1d110ee-3694-46c9-aee8-6abe41b7f7a6";> Can you login as Admin user > Account > View Users Check the status of the user <img width="1181" alt="Screenshot 2023-06-05 at 12 56 49 PM" src="https://github.com/apache/cloudstack/assets/1401014/39b6ef8e-36ff-48a1-a82b-faad2c53cc6a";> <img width="503" alt="Screenshot 2023-06-05 at 12 57 02 PM" src="https://github.com/apache/cloudstack/assets/1401014/6afbf53a-07c5-4d66-b56a-4599b858bc1b";> You can try the enable user api call https://cloudstack.apache.org/api/apidocs-4.18/apis/enableUser.html GitHub link: https://github.com/apache/cloudstack/discussions/13979#discussioncomment-18161967 ---- This is an automatically sent email for [email protected]. To unsubscribe, please send an email to: [email protected]
