On 02/10/2016 12:52 PM, Winder, Michael wrote: > The installation of the software completes successfully each time I do > so (uninstalled and reinstalled several times) and gives no indication > of any issues but whenever I try to launch the application the error > message below is displayed:- > > > The log file mentioned in the dialogue is attached, I'm running Windows > 7 Enterprise SP1 on a 64-bit machine and my version of Java is 1.8.0_71.
Do you have a 32-bit or 64-bit Java installed? If you use 32-bit Studio then you also need a 32-bit Java. Or download the 64-bit version of Studio. I'd also recommend to download the latest Studio version from the website. Kind Regards, Stefan
