On 05/27/2011 09:49 PM, Tom Davies wrote:
Hi :)
Are there Support Contracts available for LibreOffice already? Any chance of a
link? I saw one of the tri-folds mentioned about support from Novell but i
thought Novel got bought-out a few months ago. Are they still around and if so
do they offer paid-for support?
Regards from
Tom :)
They are still around, as far as I can tell.
I say late last month a link, and followed it to Novel and its support
options.
Also, for legal stuff, if a company gets bought out the current owner
must abide by the contracts made with the company they bought out. So
any support contract must be kept going. Otherwise if a company wanted
to break a contract, they would just be able to be bought out by a
holding company and then break the contracts. This would become a big mess.
I have heard of several companies offering paid support services, but do
not remember their names since I cannot afford to pay for support on my
limited budget. A $150 printer is a large ticket item for me, so
spending another $50 a month for support is not my idea of needed use of
my limited income. For companies, that is another story.
________________________________
From: Alexander Thurgood<[email protected]>
To: [email protected]
Sent: Fri, 27 May, 2011 22:06:40
Subject: [libreoffice-users] Re: Trivia Question
Le 27/05/11 19:27, [email protected] a écrit :
Hi,
Quite obviously I can't use Impress for serious business so I guess my question
is purely
academic?
Good job you didn't post on the dev list then, you would've been told,
that as a serious business user, you would naturally consider buying a
serious support contract !!
Enterprise use case scenarios are considered by more than one developer
to be marginal use cases, unless you as a business user are prepared to
sponsor developer time or prioritising to get your pet bug/feature fixed.
Un-Impressed
Unperturbed. And yes I am a business user. Do I think it sucks - yes,
but then I did with MSO too.
Alex
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