On 07/10/2011, Tom Davies <[email protected]> wrote:
>
> As far as i can tell the 3.4.x branch has never been claimed to have
> long-term support.  Patches, updates and such are never likely to be
> back-ported to that branch.  Although that is not really an issue as LO
> doesn't seem to do updates anyway.  It's the long-term support that makes
> something "stable" and thus useful to corporate clients.
>

Rubbish. What is useful to businesses is a product that performs
consistently, reliably and to high quality. Per se, no business is
going to buy a product because of long-term "support" (whatever that
is) if the product is poor quality in the first instance. This is a
ludicrous claim: a broken photocopier is bought but because the
supplier offers "support", the photocopier is miraculously fixed!

> At the outset the 3.3.x branch was claimed to have long term support of up
> to 1 year from release date.  Quite what that support means in a project
> that develops so much so fast that it has no time for minor updates is
> unclear.  The 3.4.3 is claimed to be "stable" but again it's unclear what
> that means.  Perhaps LO will decide whether to use the Debian or the Ubuntu
> plan or make a new one.  At the moment it's just unclear or at least not
> obvious.
>

Please refer to the url where it is stated that long-term support is
provided, especially by whom.

> On the plus side it is relatively trivial to test new releases and then
> roll-out upgrades without messing-up peoples settings or even to revert back
> to previous releases if a serious problem happens.  People seldom need to be
> on the same release at the same time in order to share stuff but to create
> some things initially you might need the latest.
>

Nonsense. Provide evidence of a single entity where users are
encouraged to test new releases (instead of performing productive
output contributing to the entity's profits) and time involved is
accounted for as "trivial".

If a document to be created requires a feature available only in the
latest version, everyone then requires the latest version in order to
see the document as intended. Another typical contradictory sentence.

>
> The Ubuntu model differs from the Debian one by having strictly scheduled
> releases every 6 months.  These are it's equivalent of "Development"

There is more to gnu/linux than ubuntu.

> So, Ubuntu has a system that is clear and obvious to non-geeky corporate
> clients.  It gives them confidence in planning for the future, such as when
> to schedule a roll-out of upgrades across a large number of machines.  They
> also gain confidence knowing that if threats develop or accidents happen
> then updates will happen 'automatically' and they can rely on getting tech
> support if needed.
>

Rubbish. Businesses have chosen redhat (as an historic example of life
before ubuntu) because of stability and security whereby software
versions have operated in _years_ before changes are required.
Businesses also averse to automatic updates; because risk assessments
are often required to evaluate the impact of software changes,
especially where customisations have been done for specific reasons.

> Of course the flip-side, as most non-business types appreciate, is that the
> product might be better sometimes with a little more work which might take 5
> mins or might take 5 months.  Most OpenSource projects (before Ubuntu) were
> quite happy delaying releases until they were ready with the better
> product.  It's more rigorous and the product has better integrity but it is
> exactly the opposite of corporate culture and totally beyond their
> understanding.  They see it as lazy and unpredictable even tho that misses
> the point completely.  Ubuntu's answer was to 'freeze' development of each
> project at a point the product is "good enough" and then the next release
> hopefully contains the better product.
>

More rubbish. What business does not understand the software quality
assurance process, used in proprietary software by internal staff? Get
off ubuntu's ... and realise the gnu/linux world is far, far greater.

> The 3.4.3 is the best release to use.  I'm not sure it's appropriate to
> describe one branch as better than another for any particular reason now
> that the 3.4.3 is claimed to be stable (whatever they mean by that).
> Existing users of 3.3.0 and 3.3.1 will need to start thinking about details
> of upgrading soon as their year is almost up already.  3.3.2 and 3.3.3 need
> to start planning if they haven't already.  My plan is to sit&wait for the
> Ppa to give me a new one but i have already downloaded the 3.4.3 for both
> Windows and Debian-family (Ubuntu) and saved it to the network so i can
> upgrade if i happen to have time and access to a particular machine.  Not
> exactly a good corporate strategy and not a great plan for places that have
> a lot of machines!
>

LO34 is not the best to use; published bugs tell the story. Users can
use LO33 for as long as they wish, of their own volition. A user can
use LO33 in perpetuity regardless of "support".

This constant upgrade mentality of software is tiresome and
inefficient. If a user has a single, simple, basic requirement (e.g.
to write and print a club newsletter) and the hardware works for 10
years, until that hardware fails, the (open source) software can
continue to be used without upgrade.

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