On Sat, 2012-02-18 at 19:22 +0100, Mirosław Zalewski wrote: > On 18/02/2012 at 18:22, "Jean-Francois Nifenecker" <jean- > [email protected]> wrote: > > > I was unsure to what that new thing is. There's a forum already. > > AFAIK, there is no official LO forum. Yet, because I heard that there is one > planned (but I can't find reliable source right now). > > > This > > seems to be yet another resource. For John Doe, the average user, what's > > the difference between Ask and the forum? > > I see forum as place when people can interact. They can ask questions related > to LO and answer them, but they can also chat about music, movies or just > arrange for a beer. > > Ask is focused on questioning and answering. There is no place for so called > "offtopics". > > On Ask, users may also vote for answers. The one with most votes is marked as > "best" and placed just below question. If someone get to Ask from search > engine, he or she will not be forced to read all messages to get into answer > he or she wants. It will be right at the top of page. > > For "average user", Ask is also easier. It is something many users are used > to, in contrary to mailing lists, which "average users" find difficult (some > weeks ago we had many posts from frustrated users who could not unsubscribe > from the list). > > > Don't you fear to spread the > > volunteers' efforts in one more place? > > This is possible. Although I think that most of people will check all of > them: > Ask, forum (when it's ready) and mailing list(s).
Right - and of course one could offer a search function that spans all of the different support areas. An un-official (mine) site that offers such is found here: http://lo-portal.us/libo/ The Google CSE (Custom Search Engine) includes all of the current LibreOffice sites, both official (Wiki, On-Line Help, Mail list archives and AskLibO) and un-official forums (LibreOfficeForum, etc) Anyway - the page is a bit rough, but it will get a major overhaul next week and the CSE is available for anyone wishing to use it at their own sites also. Best wishes, //drew > -- > Best regards > Mirosław Zalewski > -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
