On 2012-10-24 03:59, Malcolm Moore wrote:
_____
From: Malcolm Moore [mailto:[email protected]]
To: [email protected]
Cc: Jay Lozier [mailto:[email protected]]
Sent: Tue, 23 Oct 2012 15:24:14 +0000
Subject: Re: [libreoffice-users] Writer randomly fails to print
From: Jay Lozier [mailto:[email protected]]
To: [email protected]
Sent: Tue, 23 Oct 2012 14:53:39 +0000
Subject: Re: [libreoffice-users] Writer randomly fails to print
On 10/23/2012 09:20 AM, Malcolm Moore wrote:
> As the subject says. Occasionally users find they can't
> print. They click print and nothing happens. If they close
> and re-open Write and re-open the document it prints OK
>
>
> This is LO 3.6.1 on openSuse 12.1. The machines are set to
> print to a single CUPS server.
>
>
> As far as I can see the CUPS server never saw the print job.
> It doesn't matter which printer they use ( students have 12
> to choose from ). Once it happens you can't print to any printer
> in the list.
>
>
> If you have two copies of LO open you have to close them both
> and re-open them and the document before it will print again.
>
>
> Any ideas ?
>
>
> Ta
>
>
> Mal
>
>
Mal
Are they having problems printing from other programs?
Are all the work stations reporting the problem?
My thoughts are it is:
1. An bug in LO; possibly specific to openSUSE
2. A local bug in openSUSE
3. the print server has a bug
I have not had any random print problems with LO using Linux Mint 13
with a printer directly connected via USB port.
Sometimes renaming the .config/libreoffice/user/3 folder clears up a lot
of problems. LO will regenerate a new default folder if it is missing
when starting up.
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Jay Lozier
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I have just got my machine to stop printing! ha !
I have tried several other apps ( Firefox, Softmaker, Gimp )
and they can still all print. Calc and Impress can't.
Mal
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More ....
When everything is OK - If I go to File/Printer Settings
It shows all of the available printers
When it stops printing going to File/Printer Settings
Just shows Generic Printer
It seems to happen it you don't do anything in LO for
a while.
I have also tried downgrading to 3.5.4 and it still happens
Mal
Hi. If your at the stage of adding/removing LO. What if you try the
opensuse install.
I just recently updated my 12.1s to 12.2 for a more recent LO from suse.
The upgrade option from the DVD worked well (with some bewares).
steve
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