Thanks & though I'll do what you say, it must be emphasized that as far as I can tell
more than once, I downloaded from the site you show on Sunday & I did this as the link from Computer active didn't work & too, I only went to Microsoft for an Icon as my laptop refused to install the software by which I mean let me use it & your website wasn't very clear on what to do in that regard Anyway I now see you've sent another email, so I won't re-download till I've read that ATB Philip Jordan On 28 January 2015 at 15:09, Charles-H. Schulz < [email protected]> wrote: > Dear Philip, > > For some reason this thread of discussion does not seem to help and I must > confess that it is not clear to me what problem you're doing through aside > that you're struggling at the download/installation phase. Would you mind > following the steps below and tell us the outcome? As a precaution, delete > whatever you have previously downloaded called LibreOffice or OfficeLibre. > > 1) point your browser (ANY BROWSER) to http://www.libreoffice.org > 2) look up at the menu click on the Download section in the green menu bar > (close to the title), select LibreOffice Fresh and click. > 3) you're now on the download page. Click on the main installer green > button. > 4) you are being taken to a new page, one that asks for your donation. We > rely on donations as we are a FOSS project and a non for profit > organization, called The Document Foundation (http://www. > documentfoundation.org ). You don't have to click on anything, you may > donate later and only if you wish to. Let's keep things simple. Meanwhile, > LibreOffice is downloading. > 5) depending on the folder where your files are usually downloaded, > LibreOffice will be there. But of course, you first need to install it. > 6) double click on the LibreOffice executable program that you just > downloaded and follow the instructions on screen. > > LibreOffice is a full-fledged office suite, meaning, it ships with several > applications such as a word processor, a spreadsheet, etc. You may learn > more about LibreOffice here: https://www.libreoffice.org/ > discover/libreoffice/ > > After the installation LibreOffice components (LibreOffice Writer, Calc, > Impress, etc.) should show up in your programs list in the Start menu of > Windows. > > IN NO CASE SHOULD YOU ATTEMPT TO DOWNLOAD LIBREOFFICE FROM ANYWHERE ELSE > THAN OUR WEBSITE. YOU DO NOT NEED TO PURCHASE ANYTHING, NEITHER CONTACT > MICROSOFT NOR YOUR SERVICE PROVIDER. > We do offer templates, extensions, embedded help under the same conditions > (no need to purchase anything again) but that is far from being required. > > Please note that LibreOffice is Free Software; it does not mean free as in > beer, but rather free as in speech. We are a volunteer based organization. > You can learn more about Free Software here: > https://en.wikipedia.org/wiki/Free_software and here http://www.fsf.org > > > I hope this is helpful, > > Charles. > > > Le 28.01.2015 15:23, Philip Jordan a écrit : > > Thanks, but I'm not sure that exactly solves my problem! >> >> Nor for that matter does it exonerate LibreOffice >> >> e.g. >> >> why can't they save everyones time by saying at the outset that their >> software only downloads via certain browsers >> >> &/or >> >> how come I never had such problems with any other downloads?! >> >> On 28 January 2015 at 11:12, Tom Davies <[email protected]> wrote: >> >> Hi :) >>> Ahah. I think we are stumbling into finding out what is going wrong at >>> last! :) >>> >>> Many people have more than 1 web-browser and i think that is really >>> the best way forwards. There are arguments about which is the best so >>> having more than one means you get the best of at least 2 worlds. I >>> tend to prefer Firefox; >>> https://www.mozilla.org/en-GB/firefox/new/ >>> but many have moved to Google Chrome; >>> http://www.google.com/chrome/ >>> >>> There are many others and all are better at downloading than Internet >>> Explorer, especially over a wii-fi or wireless connection. >>> >>> >>> There is also torrenting but if you haven't done it before it can be >>> quite tricky to explain. Also there is a lot of FUD about it as it >>> wasn't developed by Microsoft and has been used for nefarious >>> activities because it's so good at downloading fairly large files >>> completely perfectly. So only download the LO torrent if you already >>> know how to use it (or have plenty of time to figure it all out). >>> >>> >>> Even in cases where Internet Explorer has managed to get a full >>> download it often changes the "file ending" making it difficult for >>> the download to operate properly. Windows tends to hide the >>> file-ending so it's difficult to fix the problem. >>> >>> Regards from >>> Tom :) >>> >>> >>> On 28 January 2015 at 08:44, Philip Jordan <[email protected]> wrote: >>> > Thanks all for help so far & PLEASE SEE REPLIES BELOW IN CAPS >>> > >>> > On 27 January 2015 at 20:31, anne-ology <[email protected]> wrote >>> > On the assumption you are really attempting to seek help NOT SURE I >>> > UNDERSTAND? >>> > >>> > I shall respond in the hope that you will THANKS! >>> > >>> > >>> >> (1) start to enjoy using LO WOULD THAT I COULD USE IT! >>> >> >>> > >>> > >>> >> as well as >>> >> >>> > >>> > >>> >> (2) begin to realize this is a group of users who voluntarily help >>> others >>> >> to the best of our ability to so do. YES I HAVE BEGUN TO DO >>> THIS! >>> >> >>> >> (1) - to whom are you writing when addressing 'owner'? >>> >> >>> > THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL >>> > ADDRESS THAT I WROTE THE EMAIL TO >>> > >>> > >>> >> (2) - to which address did you send the initial request for >>> help?; >>> >> it seems to have failed to reach this list before now. >>> >> >>> > >>> > THE INITIAL REQUEST FOR HELP WAS TO COMPUTER ACTIVE AS THEY WERE >>> WHERE >>> I >>> > SAW THE RECOMMENDATION FOR LO >>> > >>> > >>> >> (3) - when one downloads LO, all one need do is to open the >>> program >>> >> ... >>> >> browse through the various menu items at the top >>> ... >>> >> set the various properties, et.al. as desired >>> ... >>> >> then begin using the program(s). >>> >> >>> > >>> > REALLY? WELL THAT'S NOT WHATB I'VE FOUND - HENCE THE EMAIL! >>> > >>> >> >>> >> (4) - Since this is LibreOffice, could you possibly have >>> downloaded >>> >> from some fake site - just what is OfficeLibre and from where did you >>> >> acquire this ;-) >>> >> >>> >> (5) - Computeractive is what? A WELL KNOWN & HIGHLY THOUGHT OF >>> UK >>> >> IT MAGAZINE THAT I'VE READ SINCE THE 1990s >>> >> >>> >> (6) - Since installing is merely downloading this program >>> >> (SPELLING?) >>> >> >>> > NO DOWNLOADING IS JUST THAT I.E. INSTALLATION COMES NEXT >>> > >>> >> , I'm not sure to what 'installation wizard' your seeking. ONE THAT >>> WORKS >>> >> AS PER THE INSTALLATION ILLUSTRATIONS ON LO'S WEBSITE >>> >> >>> >> (7) - what kind of 'suitable app' are you seeking? ONE THAT >>> WORKS >>> >> ETC >>> >> >>> >> (8) - what did you buy? PLEASE REFER TO MY EMAIL E.G "bought an >>> >> icon, as confirmed by Microsoft" ??? WHY THE ??? ? >>> >> LO is a free to use program. YES THATS WHAT I WAS >>> TOLD >>> >> >>> >> Since your signature includes your location as being in the United >>> >> Kingdom, I assume you know the English language therefore ... CHEEKY >>> >> >>> > >>> > >>> >> >>> >> well, good grammar leads to good communication SORRY I DON'T >>> UNDERSTAND >>> >> EITHER YOU OR LO ;-) >>> >> >>> > >>> > >>> >> MEANWHILE, SIMILARLY, IF LO'S COMMUNICATION WAS CLEAR >>> >> >>> > WE'D ALL AVOID NEED FOR SUCH EMAIL & I COULD USE LO! >>> > >>> >> >>> >> >>> >> >>> >> From: Philip Jordan <[email protected]> >>> >> Date: Tue, Jan 27, 2015 at 2:57 AM >>> >> Subject: Message as sent yesterday >>> >> To: [email protected] >>> >> >>> >> >>> >> Dear Owner, I'm rather confused by the >>> >> apparent reply I got to my request for help >>> >> i.e. as cc'd to you below >>> >> >>> >> As you will note I sent it to users+help >>> >> but s I say, now adding to my not being >>> >> able to use your LibreOffice, it seems I >>> >> am unable to navigate your query system? >>> >> >>> >> Please can you reply clearly >>> >> >>> >> Many thanks >>> >> Philip Jordan >>> >> >>> >> >>> >> >>> >> to users+help >>> >> Please I really do need your basic help e.g. >>> >> >>> >> having downloaded OfficeLibre yesterday >>> >> after reading about it in Computeractive >>> >> >>> >> I'm afraid I'm unable to make it work i.e. >>> >> >>> >> on this Toshiba Laptop >>> >> via it's Windows 8.1 OS >>> >> >>> >> e.g. there seems to be no installation wizard >>> >> nor a suitable app >>> >> & anyway I just got a message to say >>> >> I could not install it on this computer >>> >> >>> >> Perhaps I'm doing something wrong >>> >> but I've already wasted several hours >>> >> & have bought an icon, as confirmed >>> >> by Microsoft in an email (I can't reply to) >>> >> >>> >> Hope someone there can help please >>> >> >>> >> Philip Jordan of Dorchester, Dorset UK >>> >> >>> >> >>> > >>> > -- >>> > To unsubscribe e-mail to: [email protected] >>> > Problems? >>> http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >>> > Posting guidelines + more: http://wiki.documentfoundation.org/ >>> Netiquette >>> > List archive: http://listarchives.libreoffice.org/global/users/ >>> > All messages sent to this list will be publicly archived and cannot be >>> deleted >>> >>> > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
