Hello Ken,
Le 05.11.2015 11:24, Ken Springer a écrit :
On 11/5/15 12:12 AM, toki wrote:
On 05/11/2015 04:24, Ken Springer wrote:
While some bug may be deemed trivial by the devs or some system, that
bug may not be trivial to the user.
That is why individuals and organization purchase Tier 3 support
contracts. It does matter if the software is FLOSS, or non-FLOSS, the
only way to ensure that issues that the user considers to be serious
flaws/bugs, is by either fixing the issue themselves, or paying
somebody
to fix the issue.
Or by going elsewhere, using someone else's product. :-)
Of course, especially given that LibreOffice is not a product but a
community. A product comes with warranties and things such as support
contract. It also comes with a price tag. That being said, nobody's
working for free; do you? Using someone else's products will require
them at some point to purchase something (a license, a support contract,
etc.)
Cheers,
Charles.
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