Hi Andrew pitonyak,
Thanks for replying to my email. I tried to break the file and verified
. Here I have observed that two paragraphs are causing problems(1 page) and
removed that page from the file and it worked fine. Again, by keeping the
problematic page only passed separately and it also worked fine. But including
both is not working. Any idea like why we are facing this behaviours with file?
Thanks
Shivaprasad
From: Andrew Pitonyak <and...@pitonyak.org>
Date: Tuesday, 29 November 2022 at 7:10 PM
To: lo.harald.ber...@t-online.de <lo.harald.ber...@t-online.de>
Cc: Bathula, Shiva Prasad <shiva_p_bath...@optum.com>,
users@global.libreoffice.org <users@global.libreoffice.org>
Subject: Re: [libreoffice-users] File conversion issue
Do you see any problems / errors when you attempt a specific document manually?
You claim that you cannot provide the example file, but, how much can you
modify the example file and still demonstate the error?
I once had a file that caused a crash and it was related to an image in a frame
with a specific anchor type.
Are you able to remove parts of the document and still reproduce the crash?
Is the document long and perhaps there might be a timeout?
Are you able to modify the text (like change every letter to an X)?
Just a few thoughts.
On Tuesday, November 29, 2022 07:02 EST, lo.harald.ber...@t-online.de wrote:
Please try an error description on Bugzilla. Thank you.
https://bugs.documentfoundation.org/
Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
> We have been using libreoffice software for the last one and half years to
> convert files like .doc, .docx, .jpg, .PNG, .tiff … files to .pdf. Recently,
> some .docx files are failing to convert to .pdf. Here we are using
> Libreoffice in Java code and in AWS lambda (Node.js). We are not getting any
> clue because only some files are failing to convert with Java code and with
> Node.js code((Lambda is getting timeout and throwing “Command failed”) also.
> We can’t share the failed file here because it is a client file. So could you
> please provide possible causes for failures.
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