I just set up a new HP - also a i5 with 12gb ram. Had a similar problem. Went thru several uninstall - reinstall and .. after turning off the installed virus protection - then installing - it worked. Im not 100% sure that was the problem - Im not a Windows person - but that did work. -- Registered Linux User: #480675 Registered Linux Machine: #408606 Linux since June 2005
On Thu, Feb 23, 2023 at 5:11 PM Jim hebert <[email protected]> wrote: > > Hi: > One month ago I purchased a new Acer Predator Helios 300 PH317-55-59J9 > laptop with Windows 11 Home. Libre Writer crashes many times and causes me > to lose all my work. While I am working the program locks up. I can not > highlight anything, I can't type anything. I can't close the page. The only > thing that works is the cursor. I can move it freely. After about a minute > of being locked, the screen goes blank. I then re-open another session and > a recovery prompt appears and I click it and it restores the page but all > of the fresh work I did is not there. I have an older laptop with the same > version of Libre Office and it crashes occasionally but not near as much as > on this new laptop. Also when it does a recovery on the older Acer Aspire 5 > laptop, I don't lose any of my work. That makes it a lot less frustrating. > I have contacted Acer support and they had me do a command prompt with > administrative privileges (sfc /scannow) and I also deleted Norton > anti-virus which I thought may have been using too much memory, but nothing > seemed to help. I don't know if it is a Windows 11 problem, a Laptop > problem or a Libre Office problem. > > -- > To unsubscribe e-mail to: [email protected] > Problems? > https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette > List archive: https://listarchives.libreoffice.org/global/users/ > Privacy Policy: https://www.documentfoundation.org/privacy -- To unsubscribe e-mail to: [email protected] Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/users/ Privacy Policy: https://www.documentfoundation.org/privacy
