Hi Jim, Jim hebert schrieb am 23.02.2023 um 23:28:
Hi: One month ago I purchased a new Acer Predator Helios 300 PH317-55-59J9 laptop with Windows 11 Home. Libre Writer crashes many times and causes me to lose all my work. While I am working the program locks up. I can not highlight anything, I can't type anything. I can't close the page. The only thing that works is the cursor. I can move it freely. After about a minute of being locked, the screen goes blank. I then re-open another session and a recovery prompt appears and I click it and it restores the page but all of the fresh work I did is not there. I have an older laptop with the same version of Libre Office and it crashes occasionally but not near as much as on this new laptop. Also when it does a recovery on the older Acer Aspire 5 laptop, I don't lose any of my work. That makes it a lot less frustrating. I have contacted Acer support and they had me do a command prompt with administrative privileges (sfc /scannow) and I also deleted Norton anti-virus which I thought may have been using too much memory, but nothing seemed to help. I don't know if it is a Windows 11 problem, a Laptop problem or a Libre Office problem.
Try to use LibreOffice with disabled 'Skia'. That is in Tools > Options > LibreOffice > View. Is LibreOffice then more stable?
Or there is a problem with the NVIDIA graphic card. Some of our experts will likely know how to test that.
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