Ian,
I'll put my reply on top to keep this thread readable.
This is leaning on microsoft windows support, but you can go to
tools->Internet Options->Advanced, and uncheck the "Show friendly HTTP
error messages" box and the real error should be reported on their
screen, should anything happen.
Also, as I said before, make sure the DNS caching service is not running.
Frank.
Ian Lauder wrote:
Thanks for the comments. I'm in the early stages of trying to track
down this problem and its not something I can replicate.
All I know is that when I send out a mass mailing to 20,000 customers,
I get on average 2 to 4 people saying the site is down and when I talk
to them it turns out they are all using I.E. browsers, and when they
switch to Firefox it works. My hosting company Hosting.com swears
its not a server or DNS problem. My DNS server is managed by
Hosting.com and its not on my Apache server, which is a dedicated server.
I seem to recall there were web server configuration settings that
could remedy access problems or I.E. specific connection problems, but
its been so long I cant recall where I came across it.
Just hoping if this was a common or known problem I'd get some tips on
where to look if its a server issue.
At 01:16 PM 1/28/2009, you wrote:
At 01:09 PM 1/28/2009, you wrote:
A "Page not Found" error is a DNS resolution issue. Since apache
does not provide DNS resolution, make sure that DNS servers in place
on that machine are reliable, and if possible, disable DNS caching.
Good catch... forgot that. IE of course has some of the worst 'error
reporting' I've seen. :)
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Best regards,
Ian
Cyber Sea Inc.
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