Hi,

I think I see your problem. It is a known kannel bug. When not using
separate connections for transmit and receive, It is possible that only the
transmit connection is dropped. Since kannel still gets enquire PDUs from
the receive connection, it marks the SMSc as active, and never tries to
reconnect. But since the transmit line is down, it cannot. As a work around
you can just restart the SMSc, not the whole bb. The fix would be to use
transceiver-mode. Check with your provider if he supports it.

If that's not the case, please do:

1) Post output of status and a few lines of store-status from web admin
2) Post max detail of bb logs (with smsc traffic) of what it is trying to
do. Router should wake up every 30' and try to send queued SMS to active
SMScs. What is the log saying? (skip enquire PDUs)
3) From store-status, are queued SMS associated with any particular SMSc, or
from both?

BR,
Nikos

On Wed, Jul 6, 2011 at 10:19 PM, Brent Ingram <[email protected]> wrote:

> Hi Nikos
>
>
>
> Here is the current config:
>
> group = core
>
> admin-port = 13000
>
> smsbox-port = 13001
>
> admin-password =
>
> dlr-storage = mysql
>
> log-file = "/home/kannel/smskannel.log"
>
> log-level = 0
>
> access-log = "/home/kannel/smsaccess.log"
>
> store-type = file
>
> store-location = "/home/kannel/smskannel.store"
>
>
>
> ###Begin
>
> group = smsc
>
> smsc = smpp
>
> host = smsc2.com.au
>
> port = 1775
>
> receive-port = 1775
>
> smsc-username =
>
> smsc-password =
>
> system-type = "VMA"
>
> address-range =""
>
> smsc-id = smsc2
>
> allowed-smsc-id = smsc2
>
> preferred-smsc-id = smsc2
>
> ###End
>
>
>
> ####Begin
>
> group = smsc
>
> smsc = smpp
>
> host = smpp.smsc1.net
>
> port = 8100
>
> receive-port = 8101
>
> smsc-username =
>
> smsc-password =
>
> system-type = "CMT"
>
> address-range =""
>
> smsc-id = smsc1
>
> ####End
>
>
>
> group = smsbox
>
> bearerbox-host = 127.0.0.1
>
> sendsms-port = 13013
>
> log-file = "/home/kannel/smsbox.log"
>
> log-level = 1
>
> access-log = "/home/kannel/smsboxaccess.log"
>
> http-request-retry = 5
>
> http-queue-delay = 60
>
>
>
> group = sendsms-user
>
> username =
>
> password =
>
>
>
> #MySQL setup for DLR
>
> group = mysql-connection
>
> id = mydlr
>
> host = localhost
>
> username = kannel
>
> password =
>
> database = dlr
>
> max-connections = 5
>
>
>
> group = dlr-db
>
> id = mydlr
>
> table = dlr
>
> field-smsc = smsc
>
> field-timestamp = ts
>
> field-destination = destination
>
> field-source = source
>
> field-service = service
>
> field-url = url
>
> field-mask = mask
>
> field-status = status
>
> field-boxc-id = boxc
>
>
>
> Thanks
>
> Brent
>
> *From:* Nikos Balkanas [mailto:[email protected]]
> *Sent:* Tuesday, 5 July 2011 6:03 p.m.
> *To:* Brent Ingram
> *Cc:* [email protected]
> *Subject:* Re: Messages queueing
>
>
>
> Hi,
>
>
>
> Can you also post your configuration?
>
>
>
> BR,
>
> Nikos
>
>
>
> On Tue, Jul 5, 2011 at 7:47 AM, Brent Ingram <[email protected]> wrote:
>
> Hi Nikos
>
> The issue has happened again while I had debug logging enabled.
> Attached is the bearerbox showing everything around the time and also
> showing me shutting down bearerbox.
> Hope that might give some of you insight into what could be causing it.
>
> Thanks in advance for your time.
>
> Thanks
> Brent
>
> -----Original Message-----
> From: Nikos Balkanas [mailto:[email protected]]
> Sent: Tuesday, 28 June 2011 7:50 p.m.
> To: Brent Ingram; [email protected]
> Subject: Re: Messages queueing
>
> Hi,
>
> Please include max detail logs when posting to this list.
>
> BR,
> Nikos
> ----- Original Message -----
> From: Brent Ingram
> To: [email protected]
> Sent: Tuesday, June 28, 2011 12:39 AM
> Subject: Messages queueing
>
>
> Hello
>
> We have been having issues lately with messages sometimes going into the
> Queue to be sent, but not actually been sent.
> All SMSC connections are online, but none of them show queued messages.
> What I do to get around the issue is restart bearerbox which then queues
> the
> messages to the SMSC and they are sent.
>
> Here is the log:
> 2011-06-28 02:38:33 [13284] [9] ERROR: SMPP[dialogue]: I/O error or other
> error. Re-connecting.
> 2011-06-28 02:38:33 [13284] [9] ERROR: SMPP[dialogue]: Couldn't connect to
>
> SMS center (retrying in 10 seconds).
> 2011-06-28 09:27:15 [13284] [0] WARNING: Killing signal or HTTP admin
> command received, shutting down...
> 2011-06-28 09:28:12 [13284] [14] INFO: Connection closed by the box
> <127.0.0.1>
> 2011-06-28 09:28:13 [13284] [0] INFO: All flow threads have died, killing
> core
> 2011-06-28 09:28:13 [13284] [0] INFO: Total WDP messages: received 0, sent
> 0
> 2011-06-28 09:28:13 [13284] [0] INFO: Total SMS messages: received 448,
> sent
> 132
> 2011-06-28 09:28:32 [30091] [0] INFO: Added logfile
> `/home/kannel/smskannel.log' with level `1'.
> 2011-06-28 09:28:32 [30091] [0] INFO: Started access logfile
> `/home/kannel/smsaccess.log'.
> 2011-06-28 09:28:32 [30091] [0] INFO: HTTP: Opening server at port 13000.
> 2011-06-28 09:28:32 [30091] [0] INFO: BOXC: 'smsbox-max-pending' not set,
> using default (100).
> 2011-06-28 09:28:32 [30091] [0] INFO: Set SMS resend frequency to 60
> seconds.
> 2011-06-28 09:28:32 [30091] [0] INFO: SMS resend retry set to unlimited.
> 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <x>
> disabled.
> 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <y>
> disabled.
> 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <z>
> disabled.
> 2011-06-28 09:28:32 [30091] [0]
> INFO: ----------------------------------------
> 2011-06-28 09:28:32 [30091] [0] INFO: Kannel bearerbox II version 1.4.3
> starting
> 2011-06-28 09:28:32 [30091] [0] INFO: Loading store file
> `/home/kannel/smskannel.store'
> 2011-06-28 09:28:32 [30091] [0] INFO: Store-file size 3759, starting to
> unpack
> 2011-06-28 09:28:32 [30091] [0] INFO: Retrieved 9 messages,
> non-acknowledged
> messages: 9
> 2011-06-28 09:28:32 [30091] [0] INFO: MAIN: Start-up done, entering
> mainloop
> 2011-06-28 09:28:33 [30091] [5] INFO: Client connected from <127.0.0.1>
>
> This is running Kannel v1.4.3 built 17/10/09.
> I assume you will recommend updatuing to the latest SVN.  However I just
> wanted to see if there were any other suggestions as to the possible
> cause.
>
> Thanks
> Brent
>
>
>

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