Here is the output from store-status when the issue was happening. SMS ID Type Time Sender Receiver SMSC ID BOX ID UDH Message b0504e74-2c44-459c-a5ea-d56ad3131438 MT-PUSH 2011-07-11 15:00:24 5840 64272110000 Message text fdc8bbe6-5881-4650-81d6-2f3b6dc00312 MT-PUSH 2011-07-11 15:01:04 5840 64272420000 Message text c7e2625e-3d8b-4118-810b-0b69fbc0c98f MT-PUSH 2011-07-11 15:00:49 5840 64212310000 Message text 8d93659c-8410-4378-bfcf-a79dd3f31cb9 MT-PUSH 2011-07-11 15:02:49 5840 64210310000 Message text 0e0d5e2d-8c8b-4a8c-9b66-448c2664edb9 MT-PUSH 2011-07-11 15:02:39 5840 64272550000 Message text 773b7b3a-1ebe-4c59-a249-d752cc0e1ad0 MT-PUSH 2011-07-11 14:59:29 5840 642102580000 Message text 4d3ef651-47b4-4df6-aecb-0e0deb4c2528 MT-PUSH 2011-07-11 15:05:36 2326 64201000000 Message text 7730cfce-3a9f-412c-bcbf-9e1c0c9d5bfe MT-PUSH 2011-07-11 15:00:04 5840 64276990000 Message text
Hope that is helpful. Unfortunately I did not have the debug logging on since I enabled transceiver mode so I can't post logs right now. Thanks Brent -----Original Message----- From: Nikos Balkanas [mailto:[email protected]] Sent: Monday, 11 July 2011 10:07 p.m. To: Brent Ingram Cc: [email protected] Subject: Re: Messages queueing You never explained that your SMS didn't have SMScID or boxid. Transceiver-mode then is not of any use. Just post the store status with the culprits and explain the problem clearly. If fresh logs can show something different, they are wellcome, too, otherwise don't bother. BR, Nikos ----- Original Message ----- From: "Brent Ingram" <[email protected]> To: "'Nikos Balkanas'" <[email protected]> Cc: <[email protected]> Sent: Monday, July 11, 2011 12:58 PM Subject: RE: Messages queueing > Hi Nikos > > It is the same problem that I have been having all along. > And restarting bb does fix it as all the messages get sent to the correct > SMSC. > > However if you would like me to start a new thread with new logs next time > I can do that. > > Thanks > Brent > > -----Original Message----- > From: Nikos Balkanas [mailto:[email protected]] > Sent: Monday, 11 July 2011 9:57 p.m. > To: Brent Ingram > Cc: [email protected] > Subject: Re: Messages queueing > > Hi, > > This seems to be a different problem. Start a new thread, post fresh logs > and the output from store-status. Restarting smsc or bb won't fix this. > > BR, > Nikos > ----- Original Message ----- > From: Brent Ingram > To: 'Nikos Balkanas' > Cc: [email protected] > Sent: Monday, July 11, 2011 12:37 PM > Subject: RE: Messages queueing > > > Hi Nikos > > Thanks for your response. > Ok I understand now. I have changed them both to transceiver mode however > I > have still had the problem a couple of times today. > I checked the store-status at the time and the messages in there had no > "SMSC ID" or "BOX ID". > Does that help you any further? > > Thanks > Brent > From: Nikos Balkanas [mailto:[email protected]] > Sent: Thursday, 7 July 2011 8:38 a.m. > To: Brent Ingram > Cc: [email protected] > Subject: Re: Messages queueing > > Hi, > > I think I see your problem. It is a known kannel bug. When not using > separate connections for transmit and receive, It is possible that only > the > transmit connection is dropped. Since kannel still gets enquire PDUs from > the receive connection, it marks the SMSc as active, and never tries to > reconnect. But since the transmit line is down, it cannot. As a work > around > you can just restart the SMSc, not the whole bb. The fix would be to use > transceiver-mode. Check with your provider if he supports it. > > If that's not the case, please do: > > 1) Post output of status and a few lines of store-status from web admin > 2) Post max detail of bb logs (with smsc traffic) of what it is trying to > do. Router should wake up every 30' and try to send queued SMS to active > SMScs. What is the log saying? (skip enquire PDUs) > 3) From store-status, are queued SMS associated with any particular SMSc, > or > from both? > > BR, > Nikos > > On Wed, Jul 6, 2011 at 10:19 PM, Brent Ingram <[email protected]> wrote: > Hi Nikos > > Here is the current config: > group = core > admin-port = 13000 > smsbox-port = 13001 > admin-password = > dlr-storage = mysql > log-file = "/home/kannel/smskannel.log" > log-level = 0 > access-log = "/home/kannel/smsaccess.log" > store-type = file > store-location = "/home/kannel/smskannel.store" > > ###Begin > group = smsc > smsc = smpp > host = smsc2.com.au > port = 1775 > receive-port = 1775 > smsc-username = > smsc-password = > system-type = "VMA" > address-range ="" > smsc-id = smsc2 > allowed-smsc-id = smsc2 > preferred-smsc-id = smsc2 > ###End > > ####Begin > group = smsc > smsc = smpp > host = smpp.smsc1.net > port = 8100 > receive-port = 8101 > smsc-username = > smsc-password = > system-type = "CMT" > address-range ="" > smsc-id = smsc1 > ####End > > group = smsbox > bearerbox-host = 127.0.0.1 > sendsms-port = 13013 > log-file = "/home/kannel/smsbox.log" > log-level = 1 > access-log = "/home/kannel/smsboxaccess.log" > http-request-retry = 5 > http-queue-delay = 60 > > group = sendsms-user > username = > password = > > #MySQL setup for DLR > group = mysql-connection > id = mydlr > host = localhost > username = kannel > password = > database = dlr > max-connections = 5 > > group = dlr-db > id = mydlr > table = dlr > field-smsc = smsc > field-timestamp = ts > field-destination = destination > field-source = source > field-service = service > field-url = url > field-mask = mask > field-status = status > field-boxc-id = boxc > > Thanks > Brent > From: Nikos Balkanas [mailto:[email protected]] > Sent: Tuesday, 5 July 2011 6:03 p.m. > To: Brent Ingram > Cc: [email protected] > Subject: Re: Messages queueing > > Hi, > > Can you also post your configuration? > > BR, > Nikos > > On Tue, Jul 5, 2011 at 7:47 AM, Brent Ingram <[email protected]> wrote: > Hi Nikos > > The issue has happened again while I had debug logging enabled. > Attached is the bearerbox showing everything around the time and also > showing me shutting down bearerbox. > Hope that might give some of you insight into what could be causing it. > > Thanks in advance for your time. > > Thanks > Brent > > -----Original Message----- > From: Nikos Balkanas [mailto:[email protected]] > Sent: Tuesday, 28 June 2011 7:50 p.m. > To: Brent Ingram; [email protected] > Subject: Re: Messages queueing > > Hi, > > Please include max detail logs when posting to this list. > > BR, > Nikos > ----- Original Message ----- > From: Brent Ingram > To: [email protected] > Sent: Tuesday, June 28, 2011 12:39 AM > Subject: Messages queueing > > > Hello > > We have been having issues lately with messages sometimes going into the > Queue to be sent, but not actually been sent. > All SMSC connections are online, but none of them show queued messages. > What I do to get around the issue is restart bearerbox which then queues > the > messages to the SMSC and they are sent. > > Here is the log: > 2011-06-28 02:38:33 [13284] [9] ERROR: SMPP[dialogue]: I/O error or other > error. Re-connecting. > 2011-06-28 02:38:33 [13284] [9] ERROR: SMPP[dialogue]: Couldn't connect to > > SMS center (retrying in 10 seconds). > 2011-06-28 09:27:15 [13284] [0] WARNING: Killing signal or HTTP admin > command received, shutting down... > 2011-06-28 09:28:12 [13284] [14] INFO: Connection closed by the box > <127.0.0.1> > 2011-06-28 09:28:13 [13284] [0] INFO: All flow threads have died, killing > core > 2011-06-28 09:28:13 [13284] [0] INFO: Total WDP messages: received 0, sent > 0 > 2011-06-28 09:28:13 [13284] [0] INFO: Total SMS messages: received 448, > sent > 132 > 2011-06-28 09:28:32 [30091] [0] INFO: Added logfile > `/home/kannel/smskannel.log' with level `1'. > 2011-06-28 09:28:32 [30091] [0] INFO: Started access logfile > `/home/kannel/smsaccess.log'. > 2011-06-28 09:28:32 [30091] [0] INFO: HTTP: Opening server at port 13000. > 2011-06-28 09:28:32 [30091] [0] INFO: BOXC: 'smsbox-max-pending' not set, > using default (100). > 2011-06-28 09:28:32 [30091] [0] INFO: Set SMS resend frequency to 60 > seconds. > 2011-06-28 09:28:32 [30091] [0] INFO: SMS resend retry set to unlimited. > 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <x> > disabled. > 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <y> > disabled. > 2011-06-28 09:28:32 [30091] [0] INFO: DLR rerouting for smsc id <z> > disabled. > 2011-06-28 09:28:32 [30091] [0] > INFO: ---------------------------------------- > 2011-06-28 09:28:32 [30091] [0] INFO: Kannel bearerbox II version 1.4.3 > starting > 2011-06-28 09:28:32 [30091] [0] INFO: Loading store file > `/home/kannel/smskannel.store' > 2011-06-28 09:28:32 [30091] [0] INFO: Store-file size 3759, starting to > unpack > 2011-06-28 09:28:32 [30091] [0] INFO: Retrieved 9 messages, > non-acknowledged > messages: 9 > 2011-06-28 09:28:32 [30091] [0] INFO: MAIN: Start-up done, entering > mainloop > 2011-06-28 09:28:33 [30091] [5] INFO: Client connected from <127.0.0.1> > > This is running Kannel v1.4.3 built 17/10/09. > I assume you will recommend updatuing to the latest SVN. However I just > wanted to see if there were any other suggestions as to the possible > cause. > > Thanks > Brent > > >
