Hello Ciphermail team,

Thank you for development and allowing a free use of the Ciphermail
gateway, we've been working on including it in our company for the last
year and hopefully we will end-up buying Enterprise solution.

I have a question regarding "Import keys from email" PGP feature:
https://www.ciphermail.com/documentation/gateway-administration-guide/settings.html#pgp-import-keys-from-email

I have enabled this checkbox and previously I was able to get keys
attached with "application/pgp-keys" type imported, but for some reason
it does not work now.

Is there a way to troubleshoot it? As of now attached PGP keys are not
getting imported to Ciphermail's keyring.
I have attached source of the email I'm sending (with sensitive info
redacted) and MPA log from Ciphermail. Please advise if there is any
other information I can provide.

Thank you.

p.s. this is a re-send as previous email was rejected


- Dima



Return-Path: <[email protected]>
Delivered-To: [email protected]
Received: from mx.knogin.two ([172.22.1.9])
        by mx.knogin.two with LMTP
        id sL3MOKZMKmCjbwAA6wU51A
        (envelope-from <[email protected]>)
        for <[email protected]>; Mon, 15 Feb 2021 10:27:50 +0000
Received: from smtp.knogin.two (unknown [192.168.47.41])
        (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
        (No client certificate requested)
        by mx.knogin.two (Postcow) with ESMTPS id B63A31FDB5
        for <[email protected]>; Mon, 15 Feb 2021 10:27:48 +0000 (UTC)
Received: from cm.knogin.two (cm.knogin.two [127.0.0.1])
        by cm.knogin.two (CipherMail) with ESMTP id 4DfL045Nngz50kGC
        for <[email protected]>; Mon, 15 Feb 2021 10:27:48 +0000 (UTC)
DKIM-Signature: a=rsa-sha256; 
b=FbLBWhHtniLFuUzfe/K6sVXSNQrO3HNogUkOHgR23/FeyrJIsMamIhvpfIqy+GgquGm1bzyhTA646bl35WNgqp6rlQOTiFpJ5a5D9YCoOmBrbsuz4+jyYGT/c/y+73xZvlxnraApx9gmxHEJD2M7eJ0MaWE1emzK3JKk0lRvSgiWfZwwMJFYO0/OQiN/eIyy51qv0SkoMgP4jAMoCPQeuaTUe0OIfSu9RU5R65+qhlHGCf2B4w0Tsdv8xjbfADRTuIahcYJ5QAXHjYXip6HOWcKUkag8izOEF2GaW7pxx1R+7pb6CdzWtB6ypMBGg1Vs3bDMbwQF91A3WOy3mGhMGw==;
 c=relaxed/relaxed; s=ciphermail; d=knogin.one; t=1613384868; v=1; 
bh=fW80JJyR1GODRjLjKZ3ZFJODkCdH1kC/rVWDZ/cqbeQ=; h=From:Subject:To:Date;
Received: from smtp.knogin.one (unknown [<redacted ip>])
        by cm.knogin.two (CipherMail) with ESMTP id 4DfL041dFJz50kGC
        for <[email protected]>; Mon, 15 Feb 2021 10:27:48 +0000 (UTC)
Received: from cm.knogin.one (cm.knogin.one [127.0.0.1])
        by cm.knogin.one (CipherMail) with ESMTP id 4DfL040Kjbz7SFHp
        for <[email protected]>; Mon, 15 Feb 2021 10:27:48 +0000 (UTC)
Received: from mx.knogin.one (mx.knogin.it [<redacted ip>])
        (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
        (No client certificate requested)
        by cm.knogin.one (CipherMail) with ESMTPS id 4DfL0326mjz7SFHp
        for <[email protected]>; Mon, 15 Feb 2021 10:27:47 +0000 (UTC)
Received: from [127.0.0.1] (localhost [127.0.0.1]) by localhost (Mailerdaemon) 
with ESMTPSA id 910C134192D7
        for <[email protected]>; Mon, 15 Feb 2021 10:27:46 +0000 (UTC)
To: [email protected]
From: dima <[email protected]>
Subject: asd
Message-ID: <[email protected]>
Date: Mon, 15 Feb 2021 04:27:43 -0600
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101
 Thunderbird/78.7.1
MIME-Version: 1.0
Content-Type: multipart/mixed;
 boundary="------------5B8AB582FC200FB2E063FDA0"
Content-Language: en-US
X-Last-TLS-Session-Version: TLSv1.3
X-Last-TLS-Session-Version: TLSv1.2
Authentication-Results: mx.knogin.two;
        none

This is a multi-part message in MIME format.
--------------5B8AB582FC200FB2E063FDA0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit

asd


--------------5B8AB582FC200FB2E063FDA0
Content-Type: application/pgp-keys;
 name="0x36819FF35C2E54B6.asc"
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment;
 filename="0x36819FF35C2E54B6.asc"

-----BEGIN PGP PUBLIC KEY BLOCK-----

xsFNBF7s0Z0BEAC0xRR9df+TW/VJrYT4mzmI8IN8ZVtGaLzReDzST9Vs+06jVgpO2UBACuOM3Tgj
<redacted pgp>
=kV0l
-----END PGP PUBLIC KEY BLOCK-----

--------------5B8AB582FC200FB2E063FDA0--
15 Feb 2021 11:17:07 | INFO incoming; MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]]; 
Originator: [email protected]; Sender: [email protected]; Remote address: 
72.251.241.90; Subject: asd; Message-ID: <46-602a5800-11-1450ff0@214698185>; 
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO Subject filter is disabled for the sender; MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO To external recipient(s); MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO DLP is disabled for the sender; MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO "force encrypt header trigger" is disabled for the 
sender; MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: 
[[email protected]] (mitm.application.djigzo.james.mailets.Default) [Spool Thread 
#0]
15 Feb 2021 11:17:07 | INFO There are no valid S/MIME encryption certificates 
for the recipient(s); MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: 
[[email protected]]; (mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO There are no valid PGP encryption keys for 
recipient(s); MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: 
[[email protected]]; (mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO "only PDF encrypt if mandatory" is enabled for the 
sender but "must encrypt" is not set. PDF encryption will be skipped; MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO Force signing header not allowed for sender; 
MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO "sign subject trigger" is disabled for the sender; 
MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO "only sign when encrypt" is enabled for the sender. 
Signing will be skipped; MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; 
Recipients: [[email protected]] (mitm.application.djigzo.james.mailets.Default) 
[Spool Thread #0]
15 Feb 2021 11:17:07 | INFO Message was DKIM signed; MailID: 
427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: [[email protected]] 
(mitm.application.djigzo.james.mailets.DKIMSign) [Spool Thread #0]
15 Feb 2021 11:17:07 | INFO Message handling is finished. Sending to final 
recipient(s); MailID: 427f7120-f267-4977-a6d2-3fd16ac290b5; Recipients: 
[[email protected]]; Originator: [email protected]; Sender: [email protected]; Remote 
address: 72.251.241.90; Subject: asd; Message-ID: 
<46-602a5800-11-1450ff0@214698185>; (mitm.application.djigzo.james.mailets.Log) 
[Spool Thread #0]

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