PGP keys are only imported for email sent to internal recipients. From the log it looks like the recipient is external:
"...To external recipient(s); MailID: 427f7120-f267-4977-a6d2- 3fd16ac290b5; Recipients: [[email protected]]..." Kind regards, Martijn Brinkers -- CipherMail email encryption Email encryption with support for S/MIME, OpenPGP, PDF Messenger and Webmail Messenger On Mon, 2021-02-15 at 20:04 -0600, Dima Kovalyov via Users wrote: > Hello Ciphermail team, > > Thank you for development and allowing a free use of the Ciphermail > gateway, we've been working on including it in our company for the > last > year and hopefully we will end-up buying Enterprise solution. > > I have a question regarding "Import keys from email" PGP feature: > https://www.ciphermail.com/documentation/gateway-administration-guide/settings.html#pgp-import-keys-from-email > > I have enabled this checkbox and previously I was able to get keys > attached with "application/pgp-keys" type imported, but for some > reason > it does not work now. > > Is there a way to troubleshoot it? As of now attached PGP keys are > not > getting imported to Ciphermail's keyring. > I have attached source of the email I'm sending (with sensitive info > redacted) and MPA log from Ciphermail. Please advise if there is any > other information I can provide. > > Thank you. > > p.s. this is a re-send as previous email was rejected > > > - Dima > > >
