Martijn, I set the base url for the portal and the PDF reply to
inherit and it is now working. I didn't realize it would auto create
the url, and that it was different. On a side note - the attachment
box in reply page is squished in chrome (21.0.1180.60 m) but fine in
IE (appliance Version: 2.3.1-7). Thanks for the help!

On Tue, Aug 7, 2012 at 12:12 PM, Martijn Brinkers <[email protected]> wrote:
> On 08/07/2012 03:33 PM, bentscrewdriver wrote:
>> I am using the appliance, and a look at a fresh appliance didn't
>> reveal any settings I should be using. I verified the url below but it
>> still redirects to a login page. The reply link in the PDF that was
>> sent looks correct as it has the auth string for the env and hmac
>> variable, but still redirects to login page.
>
>
> Looking at the reply URL, it looks like you have set the PDF reply URL
> and not the portal URL. Can you check whether you have set the PDF reply
> URL? Normally you should set the portal base URL. All other URLs will be
> automatically use the portal base URL as the base of the URL. Only on
> special circumstances you need to manually set the PDF reply URL.
>
> Kind regards,
>
> Martijn
>
>>
>> Thanks!
>>
>>
>> On Mon, Aug 6, 2012 at 4:13 PM, Martijn Brinkers <[email protected]> wrote:
>>> On 08/03/2012 07:00 PM, bentscrewdriver wrote:
>>>> I have enabled PDF reply, set the link to the url below (and same for
>>>> base url), and it redirects you to a login page when the link is
>>>> clicked. Are there other required settings to get PDF reply to work?
>>>>
>>>> https://IPADDRESS/web/portal
>>>
>>> Are you using the virtual appliance or did you install djigzo yourself?
>>> if you installed it yourself, are you sure you correctly enabled web.xml
>>> (which provides the pdf reply functionality)
>>>
>>> Kind regards,
>>>
>>> Martijn
>>>
>>>
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>
>
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