For my test address I have 3 certificates, they all show in a white background, they have different validity dates and are all in range. The key usage on them digitalSignature, extended emailProtection, clientAuth. A user that works has a couple like that but also one cert with a usage of keyEncipherment and extended of emailProtection.
I would have thought any of them would have worked. -----Original Message----- From: Martijn Brinkers [mailto:mart...@ciphermail.com] Sent: Tuesday, November 21, 2017 2:52 PM To: users@lists.djigzo.com Cc: de Longpre, Dale Subject: Re: [Djigzo users] There are no valid S/MIME encryption certificates for the recipient On 21-11-17 20:42, de Longpre, Dale via Users wrote: > As far as I can tell this just started to happen today. I thought no > emails were being encrypted (all domain based or subject triggers) but > it appears some are going through. All of the certificates for domain > xyzzy.com come from the same place and when I look at them they all > seem to be valid and similar. How can I tell why it isn't selecting a > certificate? I have sent emails to these people in the past and it > has worked. Can you check the following: 1. Open certificates view 2. filter on email address for which the system reports there is no valid certificate (but there should be) 3. Check if the found certificates are valid, i.e., shown with a white background. If the background is gray or red, click on the subject field to view the certificate details. Kind regards, Martijn Brinkers > 21 Nov 2017 08:42:33 | INFO There are valid S/MIME encryption > certificates for the recipient(s); MailID: > cbb2820b-75a5-4c00-9ddf-8eda62aea341; Recipients: > [tim.t...@us.xyzzy.com] > (mitm.application.djigzo.james.mailets.Default) [Spool Thread #3] > > 21 Nov 2017 09:09:41 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > e13bd596-ed8d-49e4-a99f-9027d26aec96; Recipients: > [keyserv...@de.xyzzy.com]; > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #0] > > 21 Nov 2017 09:14:01 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > f2a3e321-ecc7-4746-aa45-0363872a10be; Recipients: > [rb.trustcen...@de.xyzzy.com]; > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #1] > > 21 Nov 2017 10:05:26 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > 18462f58-9ffb-45cc-8d87-1bea8aa23270; Recipients: > [manny....@us.xyzzy.com]; (mitm.application.djigzo.james.mailets.Log) > [Spool Thread #3] > > 21 Nov 2017 11:44:38 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > ba0c27df-02e7-452b-8545-6abc87df205f; Recipients: > [manny....@us.xyzzy.com]; (mitm.application.djigzo.james.mailets.Log) > [Spool Thread #0] > > 21 Nov 2017 13:30:58 | INFO There are valid S/MIME encryption > certificates for the recipient(s); MailID: > 5d6fc5f7-c259-4ee0-8ef7-a3d7cfad4c4b; Recipients: > [sar....@us.xyzzy.com] > (mitm.application.djigzo.james.mailets.Default) [Spool Thread #3] > > 21 Nov 2017 14:07:45 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > c237b9f6-36bc-412c-a3c4-406d261b19fe; Recipients: [d...@howdy.com]; > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2] > > 21 Nov 2017 14:08:12 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > 9bebe358-6597-4819-b0e2-1aef3e01a3e3; Recipients: [d...@howdy.com]; > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #3] > > 21 Nov 2017 14:12:26 | INFO There are no valid S/MIME encryption > certificates for the recipient(s); MailID: > 54f21d50-bcf0-47d9-9e16-1e2cf8bdff5c; Recipients: [d...@howdy.com]; > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2] > > > Thanks, > > Dale > > _______________________________________________ Users mailing list > Users@lists.djigzo.com https://lists.djigzo.com/lists/listinfo/users > -- CipherMail email encryption Email encryption with support for S/MIME, OpenPGP, PDF encryption and secure webmail pull. https://www.ciphermail.com Twitter: http://twitter.com/CipherMail _______________________________________________ Users mailing list Users@lists.djigzo.com https://lists.djigzo.com/lists/listinfo/users
