On 21-11-17 21:10, de Longpre, Dale wrote:
For my test address I have 3 certificates, they all show in a white
background, they have different validity dates and are all in range.
The key usage on them digitalSignature, extended emailProtection,
clientAuth.   A user that works has a couple like that but also one
cert with a usage of keyEncipherment and extended of
emailProtection.

I would have thought any of them would have worked.


A certificate with a key usage of "digitalSignature, extended emailProtection, clientAuth" cannot be used for encryption only for digital signing.

The key usage for encryption should either be empty or contain "keyEncipherment".

Kind regards,

Martijn Brinkers

-----Original Message----- From: Martijn Brinkers
[mailto:[email protected]] Sent: Tuesday, November 21, 2017 2:52
PM To: [email protected] Cc: de Longpre, Dale Subject: Re:
[Djigzo users] There are no valid S/MIME encryption certificates for
the recipient

On 21-11-17 20:42, de Longpre, Dale via Users wrote:
As far as I can tell this just started to happen today.  I thought
no emails were being encrypted (all domain based or subject
triggers) but it appears some are going through.  All of the
certificates for domain xyzzy.com come from the same place and when
I look at them they all seem to be valid and similar.  How can I
tell why it isn't selecting a certificate?  I have sent emails to
these people in the past and it has worked.

Can you check the following:

1. Open certificates view

2. filter on email address for which the system reports there is no
valid certificate (but there should be)

3. Check if the found certificates are valid, i.e., shown with a
white background. If the background is gray or red, click on the
subject field to view the certificate details.

Kind regards,

Martijn Brinkers


21 Nov 2017 08:42:33 | INFO There are valid S/MIME encryption certificates for the recipient(s); MailID: cbb2820b-75a5-4c00-9ddf-8eda62aea341; Recipients: [[email protected]] (mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]

21 Nov 2017 09:09:41 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: e13bd596-ed8d-49e4-a99f-9027d26aec96; Recipients: [[email protected]]; (mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]

21 Nov 2017 09:14:01 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: f2a3e321-ecc7-4746-aa45-0363872a10be; Recipients: [[email protected]]; (mitm.application.djigzo.james.mailets.Log) [Spool Thread #1]

21 Nov 2017 10:05:26 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: 18462f58-9ffb-45cc-8d87-1bea8aa23270; Recipients: [[email protected]];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #3]

21 Nov 2017 11:44:38 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: ba0c27df-02e7-452b-8545-6abc87df205f; Recipients: [[email protected]];
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #0]

21 Nov 2017 13:30:58 | INFO There are valid S/MIME encryption certificates for the recipient(s); MailID: 5d6fc5f7-c259-4ee0-8ef7-a3d7cfad4c4b; Recipients: [[email protected]] (mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]

21 Nov 2017 14:07:45 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: c237b9f6-36bc-412c-a3c4-406d261b19fe; Recipients: [[email protected]]; (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]

21 Nov 2017 14:08:12 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: 9bebe358-6597-4819-b0e2-1aef3e01a3e3; Recipients:
[[email protected]]; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #3]

21 Nov 2017 14:12:26 | INFO There are no valid S/MIME encryption certificates for the recipient(s); MailID: 54f21d50-bcf0-47d9-9e16-1e2cf8bdff5c; Recipients:
[[email protected]]; (mitm.application.djigzo.james.mailets.Log)
[Spool Thread #2]


Thanks,

Dale

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Email encryption with support for S/MIME, OpenPGP, PDF encryption and
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--
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

https://www.ciphermail.com

Twitter: http://twitter.com/CipherMail

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