In that case, could you send me the device object as it is stored in
the database:
$ mongo genieacs
$ JSON.stringify(db.devices.findOne({_id:<deviceid>}), null, " ")
Copy the result and save as a .json file.
Once you've done that, delete any presets or tasks that are causing the
problem, refresh the root parameters from genieacs-gui, then dump the
device's data model:
$ cd <genieacs directory>
$ ./tools/dump-data-model <deviceid>
Now you should have two .json files. Once representing the database
state, and one representing the current device state. Please send those
so I can hopefully reproduce the problem. Make sure to obfuscate any
sensitive values.
--
Zaid Abdulla <[email protected]>
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