>From the error message it would appear the CPE is sending bad data. Enable debugging and look in the debug folder for the acs id.
-dan On Wed, Apr 18, 2018 at 5:06 AM, <[email protected]> wrote: > To add a little more detail... > > The Device OUI is 1C497B > The Product Class is B2338-168 > The Serial # is GMC170508001297 > The GUI displays the Device as 1C497B-B2338%2D168-GMC170508001297 > The device URL in the GUI is http://###.###.###.###/ > devices/1C497B-B2338%252D168-GMC170508001297 > > The Device ID is different in the URL than the GUI display which I assume > is due to URL encoding. If that is the case, why does that url not work in > my connection request? See error below... > > Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: > 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 > exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at > position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at > position 0\n at JSON.parse (<anonymous>)\n at > IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at > emitNone (events.js:86:13)\n at IncomingMessage.emit > (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n > at _combinedTickCallback (internal/process/next_tick.js:80:11)\n at > process._tickCallback (internal/process/next_tick.js:104:9)" > > Any help would be greatly appreciated as I need to get this working before > I can launch in a live environment. > > Thank you in advance! > > > -----Original Message----- > From: [email protected] <[email protected]> > Sent: Wednesday, April 18, 2018 7:01 AM > To: 'Community support for GenieACS users' <[email protected]> > Subject: RE: API call failure > > Does anyone have any thoughts on this issue? > > Thank you. > > -----Original Message----- > From: Users <[email protected]> On Behalf Of > [email protected] > Sent: Sunday, April 15, 2018 12:17 PM > To: 'Community support for GenieACS users' <[email protected]> > Subject: RE: API call failure > > Oliver, > > I updated the connection url to > http://35.171.217.31:7557/devices/1C497B%2DB2338%2D168% > 2DGMC170508001297/tasks?connection_request > > I still receive the following error... > > Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: > 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 > exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at > position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at > position 0\n at JSON.parse (<anonymous>)\n at > IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at > emitNone (events.js:86:13)\n at IncomingMessage.emit > (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n > at _combinedTickCallback (internal/process/next_tick.js:80:11)\n at > process._tickCallback (internal/process/next_tick.js:104:9)" > > Any thoughts? > Thanks > > -----Original Message----- > From: Users <[email protected]> On Behalf Of Oliver > Kraitschy > Sent: Monday, March 26, 2018 8:51 AM > To: [email protected] > Subject: Re: API call failure > > Hello Eric, > > the url you're using is not fully url-encoded. You need to encode the > hyphens ('-') as well. > > Greetings, > Oliver > > Am 26.03.2018 14:37, schrieb [email protected]: > > I am attempting to use Google's Postman to test my API calls to > > GenieACS, but my lack of experience is causing me issues. I am trying > > to do the following; > > > > http://35.171.217.31:7557/devices/1C497B-B2338%2D168-GMC170508001297/t > > asks?connection_request > > > > {"name":"refreshObject", "objectName":""} > > > > Which generates the following log messages… > > > > Mar 26 12:24:39 ip-###-##-##-## genieacs-nbi[1167]: > > 2018-03-26T12:24:39.562Z [ERROR] Uncaught exception; pid=7258 > > exceptionName="SyntaxError" exceptionMessage="Unexpected token % in > > JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in > > JSON at position 0\n at JSON.parse (<anonymous>)\n at > > IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at > > emitNone (events.js:86:13)\n at IncomingMessage.emit > > (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n > > at _combinedTickCallback (internal/process/next_tick.js:80:11)\n > > at process._tickCallback (internal/process/next_tick.js:104:9)" > > > > Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]: > > 2018-03-26T12:25:09.569Z [ERROR] Worker died; pid=7258 exitCode=1 > > > > Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]: > > 2018-03-26T12:25:09.864Z [INFO] Worker listening; pid=7400 > > address="0.0.0.0" port=7557 > > > > Any guidance would be greatly appreciated. > > _______________________________________________ > > Users mailing list > > [email protected] > > http://lists.genieacs.com/mailman/listinfo/users > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users >
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