Ok, so that fixed the debug issue. However when I run the following command
C:\Users\eric>curl -i "http://###.###.###.###:7557/devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request"; -X POST --data "{"name":"refreshObject", "objectName":""}" I get the following response curl: (52) Empty reply from server and nothing is written to the debug except for the periodic informs. Thanks From: Users <[email protected]> On Behalf Of Dan Morphis Sent: Thursday, April 19, 2018 2:58 PM To: Community support for GenieACS users <[email protected]> Subject: Re: API call failure Change "DEBUG-1C497B-B2338%252D168-GMC170508001297" : true to just: "DEBUG" true The old method of being able to debug just one config isn't supported anymore I believe. If you are in a production environment, turn debug off ASAP or you will fill your disk with logs! -dan On Thu, Apr 19, 2018 at 10:56 AM, <[email protected]<mailto:[email protected]>> wrote: The issue accessing the GUI after the config change was the result of a typo. However, I do not see anything written to the /opt/genieacs/debug folder. Below is my config. Thanks for the help. { "MONGODB_CONNECTION_URL" : "mongodb://127.0.0.1/genieacs<http://127.0.0.1/genieacs>", "CWMP_INTERFACE" : "0.0.0.0", "CWMP_PORT" : 7547, "CWMP_SSL" : false, "NBI_INTERFACE" : "0.0.0.0", "NBI_PORT" : 7557, "FS_INTERFACE" : "0.0.0.0", "FS_PORT" : 7567, "FS_HOSTNAME" : "acs.example.com<http://acs.example.com>", "DEBUG-1C497B-B2338%252D168-GMC170508001297" : true } From: Users <[email protected]<mailto:[email protected]>> On Behalf Of Dan Morphis Sent: Thursday, April 19, 2018 2:39 PM To: Community support for GenieACS users <[email protected]<mailto:[email protected]>> Subject: Re: API call failure You would need to post your entire config.json file for me to see where the issue might be. -dan On Thu, Apr 19, 2018 at 7:39 AM, <[email protected]<mailto:[email protected]>> wrote: I added the following line to config.json, but after restarting I can no longer access the gui. "DEBUG-1C497B-B2338%252D168-GMC170508001297" : true, Clearly my syntax is incorrect, but I’m not sure where. From: Users <[email protected]<mailto:[email protected]>> On Behalf Of Dan Morphis Sent: Wednesday, April 18, 2018 1:26 PM To: Community support for GenieACS users <[email protected]<mailto:[email protected]>> Subject: Re: API call failure From the error message it would appear the CPE is sending bad data. Enable debugging and look in the debug folder for the acs id. -dan On Wed, Apr 18, 2018 at 5:06 AM, <[email protected]<mailto:[email protected]>> wrote: To add a little more detail... The Device OUI is 1C497B The Product Class is B2338-168 The Serial # is GMC170508001297 The GUI displays the Device as 1C497B-B2338%2D168-GMC170508001297 The device URL in the GUI is http://###.###.###.###/devices/1C497B-B2338%252D168-GMC170508001297<http://#%23%23.%23%23%23.%23%23%23.%23%23%23/devices/1C497B-B2338%252D168-GMC170508001297> The Device ID is different in the URL than the GUI display which I assume is due to URL encoding. If that is the case, why does that url not work in my connection request? See error below... Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at position 0\n at JSON.parse (<anonymous>)\n at IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at emitNone (events.js:86:13)\n at IncomingMessage.emit (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n at _combinedTickCallback (internal/process/next_tick.js:80:11)\n at process._tickCallback (internal/process/next_tick.js:104:9)" Any help would be greatly appreciated as I need to get this working before I can launch in a live environment. Thank you in advance! -----Original Message----- From: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>> Sent: Wednesday, April 18, 2018 7:01 AM To: 'Community support for GenieACS users' <[email protected]<mailto:[email protected]>> Subject: RE: API call failure Does anyone have any thoughts on this issue? Thank you. -----Original Message----- From: Users <[email protected]<mailto:[email protected]>> On Behalf Of [email protected]<mailto:[email protected]> Sent: Sunday, April 15, 2018 12:17 PM To: 'Community support for GenieACS users' <[email protected]<mailto:[email protected]>> Subject: RE: API call failure Oliver, I updated the connection url to http://35.171.217.31:7557/devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request I still receive the following error... Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at position 0\n at JSON.parse (<anonymous>)\n at IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at emitNone (events.js:86:13)\n at IncomingMessage.emit (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n at _combinedTickCallback (internal/process/next_tick.js:80:11)\n at process._tickCallback (internal/process/next_tick.js:104:9)" Any thoughts? Thanks -----Original Message----- From: Users <[email protected]<mailto:[email protected]>> On Behalf Of Oliver Kraitschy Sent: Monday, March 26, 2018 8:51 AM To: [email protected]<mailto:[email protected]> Subject: Re: API call failure Hello Eric, the url you're using is not fully url-encoded. You need to encode the hyphens ('-') as well. Greetings, Oliver Am 26.03.2018 14:37, schrieb [email protected]<mailto:[email protected]>: > I am attempting to use Google's Postman to test my API calls to > GenieACS, but my lack of experience is causing me issues. I am trying > to do the following; > > http://35.171.217.31:7557/devices/1C497B-B2338%2D168-GMC170508001297/t > asks?connection_request > > {"name":"refreshObject", "objectName":""} > > Which generates the following log messages… > > Mar 26 12:24:39 ip-###-##-##-## genieacs-nbi[1167]: > 2018-03-26T12:24:39.562Z [ERROR] Uncaught exception; pid=7258 > exceptionName="SyntaxError" exceptionMessage="Unexpected token % in > JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in > JSON at position 0\n at JSON.parse (<anonymous>)\n at > IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n at > emitNone (events.js:86:13)\n at IncomingMessage.emit > (events.js:188:7)\n at endReadableNT (_stream_readable.js:975:12)\n > at _combinedTickCallback (internal/process/next_tick.js:80:11)\n > at process._tickCallback (internal/process/next_tick.js:104:9)" > > Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]: > 2018-03-26T12:25:09.569Z [ERROR] Worker died; pid=7258 exitCode=1 > > Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]: > 2018-03-26T12:25:09.864Z [INFO] Worker listening; pid=7400 > address="0.0.0.0" port=7557 > > Any guidance would be greatly appreciated. > _______________________________________________ > Users mailing list > [email protected]<mailto:[email protected]> > http://lists.genieacs.com/mailman/listinfo/users _______________________________________________ Users mailing list [email protected]<mailto:[email protected]> http://lists.genieacs.com/mailman/listinfo/users _______________________________________________ Users mailing list [email protected]<mailto:[email protected]> http://lists.genieacs.com/mailman/listinfo/users _______________________________________________ Users mailing list [email protected]<mailto:[email protected]> http://lists.genieacs.com/mailman/listinfo/users _______________________________________________ Users mailing list [email protected]<mailto:[email protected]> http://lists.genieacs.com/mailman/listinfo/users _______________________________________________ Users mailing list [email protected]<mailto:[email protected]> http://lists.genieacs.com/mailman/listinfo/users
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