>From looking at your device model, it appears you have connection auth turned on on your CPEs. Have you modified genieacs/config/auth.js to return the connection request username/password?
-dan On Thu, Apr 19, 2018 at 1:09 PM, <[email protected]> wrote: > Fair enough. I will spin up a linux machine and test. > > > > Strangely, the connection attempts do not go into the debug, however all > of the periodic informs do. > > > > *From:* Users <[email protected]> *On Behalf Of *Dan > Morphis > *Sent:* Thursday, April 19, 2018 4:45 PM > > *To:* Community support for GenieACS users <[email protected]> > *Subject:* Re: API call failure > > > > I think some of your issues might be because you are using the windows > version of curl. Try curl on a unix box. I don't see the curl: (6) errors > in unix. > > > > What is in the debug/{acs_id}.dump file? > > > > -dan > > > > On Thu, Apr 19, 2018 at 12:31 PM, <[email protected]> wrote: > > We are getting closer… See below. > > > > C:\Users\eric>curl -i "http://###.###.###.###:7557/ > devices/1C497B-B2338%2D168-GMC170508001297/tasks?timeout= > 3000&connection_request > <http://#%23%23.%23%23%23.%23%23%23.%23%23%23:7557/devices/1C497B-B2338%2D168-GMC170508001297/tasks?timeout=3000&connection_request>" > -X POST --data '{ "name": "getParameterValues", "parameterNames": > ["InternetGatewayDevice.DeviceInfo.ProductClass"] }' > > curl: (52) Empty reply from server > > curl: (6) Could not resolve host: name > > curl: (6) Could not resolve host: getParameterValues, > > curl: (6) Could not resolve host: parameterNames > > curl: (6) Could not resolve host: [InternetGatewayDevice. > DeviceInfo.ProductClass] > > curl: (3) [globbing] unmatched close brace/bracket in column 1 > > > > this is just a lab setup that I access and play with when I have time. I > shut it off when not in use, but you’re right, it does need to be > firewalled… > > > > *From:* Users <[email protected]> *On Behalf Of *Dan > Morphis > *Sent:* Thursday, April 19, 2018 4:10 PM > > > *To:* Community support for GenieACS users <[email protected]> > *Subject:* Re: API call failure > > > > You're double encoding the device ID. Try this: > > > > curl -i "http://35.171.217.31:7557/devices/1C497B-B2338%2D168- > GMC170508001297/tasks?timeout=3000&connection_request" -X POST --data > '{ "name": "getParameterValues", "parameterNames": > ["InternetGatewayDevice.DeviceInfo.ProductClass"] > }' > > > > > > > > On Thu, Apr 19, 2018 at 11:50 AM, Eric Whalen <[email protected]> > wrote: > > It still failed with the specific parm specified. The results are below… > > > > C:\Users\eric>curl -i "http://35.171.217.31:7557/ > devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request" > -X POST --data "{"name":"refreshObject", "objectName":" > InternetGatewayDevice.SystemConfig.Status.ModemStatus.RSRP"}" > > curl: (52) Empty reply from server > > > > I really appreciate your help on this. > > > > *From:* Users <[email protected]> *On Behalf Of *Dan > Morphis > *Sent:* Thursday, April 19, 2018 3:42 PM > *To:* Community support for GenieACS users <[email protected]> > *Subject:* Re: API call failure > > > > Don't refresh "", that doesn't really work right in v1.1, refresh a > specific instance. > > > > On Thu, Apr 19, 2018 at 11:41 AM, Eric Whalen <[email protected]> > wrote: > > Ok, so that fixed the debug issue. However when I run the following > command > > > > C:\Users\eric>curl -i "http://###.###.###.###:7557/ > devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request > <http://#%23%23.%23%23%23.%23%23%23.%23%23%23:7557/devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request>" > -X POST --data "{"name":"refreshObject", "objectName":""}" > > > > I get the following response > > > > curl: (52) Empty reply from server > > > > and nothing is written to the debug except for the periodic informs. > > > > Thanks > > > > > > > > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > > > > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > > > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > >
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