Bogdan,
Can you clarify if you’re saying you need more information beyond the
dumps I’ve just provided to you off-list?
Ben Newlin
*From: *Bogdan-Andrei Iancu <[email protected]>
*Date: *Tuesday, November 13, 2018 at 11:11 AM
*To: *Ben Newlin <[email protected]>, OpenSIPS users mailling
list <[email protected]>
*Subject: *Re: [OpenSIPS-Users] CPU 100% with TCP
Hi Ben,
Sorry for not being able to answer you before sending the new set of
BTs. Indeed, getting the corefile of only one process will do it as
the locks (and debug info) are in the shared memory. So, the deadlock
happens again, do the "opensipsctl trap" and get the corefile of one
process (ideally an UDP worker - get its pid via "opensipsctl fifo ps").
Keep the core as we will have to dig into it together :).
Many thanks,
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
http://opensips.org/training/OpenSIPS_Bootcamp_2018/
On 11/06/2018 10:14 PM, Ben Newlin wrote:
Bogdan,
I am trying to obtain this information for you but I am having
trouble getting the core files. Is it really necessary to kill
every opensips process? This generates almost 40 core files and
each is quite large (~1GB). I simply don’t have that disk space
currently. I can make a change to get more but it is slowing the
process. Would it be sufficient to get just one core file?
Also, runtime inspection with gdb is possible in this case if you
can provide me with the commands you would want to see. I would
need very specific commands as I am not very familiar with gdb.
Ben Newlin
*From: *Bogdan-Andrei Iancu <[email protected]>
<mailto:[email protected]>
*Date: *Thursday, November 1, 2018 at 1:29 PM
*To: *Ben Newlin <[email protected]>
<mailto:[email protected]>, OpenSIPS users mailling list
<[email protected]> <mailto:[email protected]>
*Subject: *Re: [OpenSIPS-Users] CPU 100% with TCP
Hi Ben,
First be sure you have the DBG_LOCK option compiled in. Do the
"opensips -V" and see the output flags.
Next step will be to force an SIGSEGV to opensips (killall -11
opensips) when the deadlock occurs - I need a core file to inspect
(assuming that runtime inspection with gdb is not possible).
Regards,
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
http://opensips.org/training/OpenSIPS_Bootcamp_2018/
On 10/31/2018 09:07 PM, Ben Newlin wrote:
Bogdan,
For the first test I have done as you suggested and disabled
only async operation for HEP, so it is still using TCP. I will
send you the trap info directly as it is too large. I also
compiled with the DBG_LOCK option, but am unsure whether that
extra information will be available in the trap output or do
you need something else?
I am now going to switch HEP to use UDP to mirror our
production environment and try to reproduce again. Wish me luck! ☺
Ben Newlin
*From: *Bogdan-Andrei Iancu <[email protected]>
<mailto:[email protected]>
*Date: *Monday, October 29, 2018 at 2:19 PM
*To: *Ben Newlin <[email protected]>
<mailto:[email protected]>, OpenSIPS users mailling list
<[email protected]> <mailto:[email protected]>
*Subject: *Re: [OpenSIPS-Users] CPU 100% with TCP
Hi Ben,
I checked the error trace and it should not leave any dangling
lock (due mishandled error). Before disabling HEP, try to
disable the async support for HEP.
If you claim that the same 100% CPU happens with HEP + UDP,
send me a trap for that too, as in the previous case, the
deadlock was exclusively HEP + TCP related.
Anyhow, as the original trap showed a deadlock, next step will
be to recompile with the DBG_LOCK option - this enables extra
code to debug/troubleshoot locking related issues - are you
able to do it?
Regards,
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
http://opensips.org/training/OpenSIPS_Bootcamp_2018/
On 10/26/2018 04:14 PM, Ben Newlin wrote:
Bogdan,
Actually, yes we do. Looking back I can see these errors
just before the issue occurs:
Oct 24 19:00:36 [5700] ERROR:proto_hep:send_hep_message:
Cannot send hep message!
Oct 24 19:00:36 [5700] ERROR:proto_hep:msg_send: send() to
10.32.163.211:9061 for proto hep_tcp/9 failed
Oct 24 19:00:36 [5700] ERROR:proto_hep:hep_tcp_send:
failed to send
Oct 24 19:00:36 [5700] ERROR:proto_hep:async_tsend_stream:
Failed first TCP async send : (32) Broken pipe
I will try disabling HEP and see if we can reproduce.
Just for information, I have been reproducing the issue in
our testing environment which uses TCP for HEP, however
the issue is occurring in our production environment as
well which is still using UDP for HEP.
Ben Newlin
*From: *Bogdan-Andrei Iancu <[email protected]>
<mailto:[email protected]>
*Date: *Friday, October 26, 2018 at 3:06 AM
*To: *Ben Newlin <[email protected]>
<mailto:[email protected]>, OpenSIPS users mailling
list <[email protected]>
<mailto:[email protected]>
*Subject: *Re: [OpenSIPS-Users] CPU 100% with TCP
Hi Ben,
Thank you for the info.
It looks like the processes get stuck into a HEP related
internal lock - do you see any HEP related errors in your
logs, prior to the dead-lock ?
Also, as PoC, could you disabled HEP tracing to see if the
problem goes away ?
Thanks,
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
http://opensips.org/training/OpenSIPS_Bootcamp_2018/
On 10/24/2018 10:18 PM, Ben Newlin wrote:
Bogdan,
I have run the command but the output was too large
for pastebin so I have sent it to you directly.
Ben Newlin
*From: *Bogdan-Andrei Iancu <[email protected]>
<mailto:[email protected]>
*Date: *Wednesday, October 24, 2018 at 5:17 AM
*To: *OpenSIPS users mailling list
<[email protected]>
<mailto:[email protected]>, Ben Newlin
<[email protected]> <mailto:[email protected]>
*Subject: *Re: [OpenSIPS-Users] CPU 100% with TCP
Hi Ben,
Could you run "opensipsctl trap" ?
Regards,
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
http://opensips.org/training/OpenSIPS_Bootcamp_2018/
On 10/24/2018 12:56 AM, Ben Newlin wrote:
Hi,
We have implemented TCP recently and are
performing TCP<->UDP translation on one of our
proxy types. This proxy only exists for that
purpose; there are no DB queries, REST calls, or
anything like that. It is designed to be very fast
and high throughput.
Recently we have found that when the remote
endpoint of a TCP connection is lost, i.e. the
server goes down, while under moderate load
OpenSIPS quickly reaches 100% CPU and becomes
unresponsive. When this occurs, the “top” command
shows that between 30-90% CPU is in System
(kernel) space, and each OpenSIPS TCP process
shows many times the normal CPU. We are running
OpenSIPS 2.4.2 on Amazon Linux.
I obtained as much information as I could using
ps, strace, and gdb here:
https://pastebin.com/JP3DnCqs
<https://pastebin.com/JP3DnCqs>. We can reproduce
the failure consistently by removing a server
during call traffic.
A few things I noticed:
* The number of running threads reported by
OpenSIPS doesn’t align with our configuration,
copied here:
####### Global Parameters #########
children=32
#// Allow 503 to pass back to Control
disable_503_translation=yes
#// Even though we are not receiving HEP,
#// this listener is required by OpenSIPS
#// in order to use the proto_hep module. :/
listen=hep_tcp:10.32.40.245:9061 use_children 1
#// Configure the listeners
listen=udp:10.32.40.245:5060 as XXX.XXX.XXX.XXX
listen=tcp:10.32.40.245:5060 as XXX.XXX.XXX.XXX
#// Transaction Module
loadmodule "tm.so"
modparam("tm", "restart_fr_on_each_reply", 0)
modparam("tm", "timer_partitions", 8)
modparam("tm", "onreply_avp_mode", 1)
modparam("tm", "wt_timer", 10)
According to the documentation if “tcp_children”
is not set then the value of “children” will be
used [1], but we have set “children” to 32 and
only have the default 8 TCP processes. Also we
appear to only have 1 timer process, although we
have set the number of timer partitions to 8.
* The server that is terminated was using TCP
connections exclusively, but all of the CPU
seems to be in the UDP threads. The one I
looked at appeared to be handling a CANCEL to
one of the calls that was active and was
attempting to send it out via TCP. I’m not
sure why it would be trying to relay the
CANCEL as no 100 Trying had been received from
the server. I have noticed that in 2.x
OpenSIPS will now send CANCELs for
transactions even when 100 Trying was not
received. Is that intentional? RFC 3261 states
that no CANCEL should be sent unless a
provisional response has been received.
Any assistance with this would be appreciated.
[1] -
http://www.opensips.org/Documentation/Script-CoreParameters-2-4#toc66
Ben Newlin
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