Bogdan,

I do still have the corefiles, but isn’t that useless to you without my exact 
system (binaries, modules,etc)? Either way, I’m happy to send it.

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]>
Date: Tuesday, November 13, 2018 at 3:29 PM
To: Ben Newlin <[email protected]>, OpenSIPS users mailling list 
<[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Ben,

The dump you send is actually the backtrace from all the procs. What is the 
Holly Grail is the corefile to be inspected via gdb (off list, of course).

Thanks and regards,


Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 11/13/2018 07:36 PM, Ben Newlin wrote:
Bogdan,

Can you clarify if you’re saying you need more information beyond the dumps 
I’ve just provided to you off-list?

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]><mailto:[email protected]>
Date: Tuesday, November 13, 2018 at 11:11 AM
To: Ben Newlin <[email protected]><mailto:[email protected]>, 
OpenSIPS users mailling list 
<[email protected]><mailto:[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Hi Ben,

Sorry for not being able to answer you before sending the new set of BTs. 
Indeed, getting the corefile of only one process will do it as the locks (and 
debug info) are in the shared memory. So, the deadlock happens again, do the 
"opensipsctl trap" and get the corefile of one process (ideally an UDP worker - 
get its pid via "opensipsctl fifo ps").
Keep the core as we will have to dig into it together :).

Many thanks,




Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 11/06/2018 10:14 PM, Ben Newlin wrote:
Bogdan,

I am trying to obtain this information for you but I am having trouble getting 
the core files. Is it really necessary to kill every opensips process? This 
generates almost 40 core files and each is quite large (~1GB). I simply don’t 
have that disk space currently. I can make a change to get more but it is 
slowing the process. Would it be sufficient to get just one core file?

Also, runtime inspection with gdb is possible in this case if you can provide 
me with the commands you would want to see. I would need very specific commands 
as I am not very familiar with gdb.

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]><mailto:[email protected]>
Date: Thursday, November 1, 2018 at 1:29 PM
To: Ben Newlin <[email protected]><mailto:[email protected]>, 
OpenSIPS users mailling list 
<[email protected]><mailto:[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Hi Ben,

First be sure you have the DBG_LOCK option compiled in. Do the "opensips -V" 
and see the output flags.

Next step will be to force an SIGSEGV to opensips (killall -11 opensips) when 
the deadlock occurs - I need a core file to inspect (assuming that runtime 
inspection with gdb is not possible).

Regards,




Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 10/31/2018 09:07 PM, Ben Newlin wrote:
Bogdan,

For the first test I have done as you suggested and disabled only async 
operation for HEP, so it is still using TCP. I will send you the trap info 
directly as it is too large. I also compiled with the DBG_LOCK option, but am 
unsure whether that extra information will be available in the trap output or 
do you need something else?

I am now going to switch HEP to use UDP to mirror our production environment 
and try to reproduce again. Wish me luck! ☺

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]><mailto:[email protected]>
Date: Monday, October 29, 2018 at 2:19 PM
To: Ben Newlin <[email protected]><mailto:[email protected]>, 
OpenSIPS users mailling list 
<[email protected]><mailto:[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Hi Ben,

I checked the error trace and it should not leave any dangling lock (due 
mishandled error). Before disabling HEP, try to disable the async support for 
HEP.

If you claim that the same 100% CPU happens with HEP + UDP, send me a trap for 
that too, as in the previous case, the deadlock was exclusively HEP + TCP 
related.

Anyhow, as the original trap showed a deadlock, next step will be to recompile 
with the DBG_LOCK option - this enables extra code to debug/troubleshoot 
locking related issues - are you able to do it?

Regards,





Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 10/26/2018 04:14 PM, Ben Newlin wrote:
Bogdan,

Actually, yes we do. Looking back I can see these errors just before the issue 
occurs:

Oct 24 19:00:36 [5700] ERROR:proto_hep:send_hep_message: Cannot send hep 
message!
Oct 24 19:00:36 [5700] ERROR:proto_hep:msg_send: send() to 10.32.163.211:9061 
for proto hep_tcp/9 failed
Oct 24 19:00:36 [5700] ERROR:proto_hep:hep_tcp_send: failed to send
Oct 24 19:00:36 [5700] ERROR:proto_hep:async_tsend_stream: Failed first TCP 
async send : (32) Broken pipe

I will try disabling HEP and see if we can reproduce.

Just for information, I have been reproducing the issue in our testing 
environment which uses TCP for HEP, however the issue is occurring in our 
production environment as well which is still using UDP for HEP.

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]><mailto:[email protected]>
Date: Friday, October 26, 2018 at 3:06 AM
To: Ben Newlin <[email protected]><mailto:[email protected]>, 
OpenSIPS users mailling list 
<[email protected]><mailto:[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Hi Ben,

Thank you for the info.

It looks like the processes get stuck into a HEP related internal lock - do you 
see any HEP related errors in your logs, prior to the dead-lock ?

Also, as PoC, could you disabled HEP tracing to see if the problem goes away ?

Thanks,







Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 10/24/2018 10:18 PM, Ben Newlin wrote:
Bogdan,

I have run the command but the output was too large for pastebin so I have sent 
it to you directly.

Ben Newlin

From: Bogdan-Andrei Iancu <[email protected]><mailto:[email protected]>
Date: Wednesday, October 24, 2018 at 5:17 AM
To: OpenSIPS users mailling list 
<[email protected]><mailto:[email protected]>, Ben Newlin 
<[email protected]><mailto:[email protected]>
Subject: Re: [OpenSIPS-Users] CPU 100% with TCP

Hi Ben,

Could you run "opensipsctl trap" ?

Regards,







Bogdan-Andrei Iancu



OpenSIPS Founder and Developer

  http://www.opensips-solutions.com<http://www.opensips-solutions.com>

OpenSIPS Bootcamp 2018

  
http://opensips.org/training/OpenSIPS_Bootcamp_2018/<http://opensips.org/training/OpenSIPS_Bootcamp_2018/>
On 10/24/2018 12:56 AM, Ben Newlin wrote:
Hi,

We have implemented TCP recently and are performing TCP<->UDP translation on 
one of our proxy types. This proxy only exists for that purpose; there are no 
DB queries, REST calls, or anything like that. It is designed to be very fast 
and high throughput.

Recently we have found that when the remote endpoint of a TCP connection is 
lost, i.e. the server goes down, while under moderate load OpenSIPS quickly 
reaches 100% CPU and becomes unresponsive. When this occurs, the “top” command 
shows that between 30-90% CPU is in System (kernel) space, and each OpenSIPS 
TCP process shows many times the normal CPU. We are running OpenSIPS 2.4.2 on 
Amazon Linux.

I obtained as much information as I could using ps, strace, and gdb here: 
https://pastebin.com/JP3DnCqs<https://pastebin.com/JP3DnCqs>. We can reproduce 
the failure consistently by removing a server during call traffic.

A few things I noticed:

  *   The number of running threads reported by OpenSIPS doesn’t align with our 
configuration, copied here:

####### Global Parameters #########

children=32

#// Allow 503 to pass back to Control
disable_503_translation=yes

#// Even though we are not receiving HEP,
#// this listener is required by OpenSIPS
#// in order to use the proto_hep module. :/
listen=hep_tcp:10.32.40.245:9061 use_children 1

#// Configure the listeners
listen=udp:10.32.40.245:5060 as XXX.XXX.XXX.XXX
listen=tcp:10.32.40.245:5060 as XXX.XXX.XXX.XXX

#// Transaction Module
loadmodule "tm.so"
modparam("tm", "restart_fr_on_each_reply", 0)
modparam("tm", "timer_partitions", 8)
modparam("tm", "onreply_avp_mode", 1)
modparam("tm", "wt_timer", 10)


According to the documentation if “tcp_children” is not set then the value of 
“children” will be used [1], but we have set “children” to 32 and only have the 
default 8 TCP processes. Also we appear to only have 1 timer process, although 
we have set the number of timer partitions to 8.

  *   The server that is terminated was using TCP connections exclusively, but 
all of the CPU seems to be in the UDP threads. The one I looked at appeared to 
be handling a CANCEL to one of the calls that was active and was attempting to 
send it out via TCP. I’m not sure why it would be trying to relay the CANCEL as 
no 100 Trying had been received from the server. I have noticed that in 2.x 
OpenSIPS will now send CANCELs for transactions even when 100 Trying was not 
received. Is that intentional? RFC 3261 states that no CANCEL should be sent 
unless a provisional response has been received.

Any assistance with this would be appreciated.

[1] - 
http://www.opensips.org/Documentation/Script-CoreParameters-2-4#toc66<http://www.opensips.org/Documentation/Script-CoreParameters-2-4#toc66>


Ben Newlin









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