Hello!

We are using policyd and have run into a problem with “Automatic Replies” (aka 
vacation/out-of-office messages). 

These messages come from our Exchange server and get rate limited by sender. 
Since Exchange uses an envelope sender of “<>” this triggers our standard 
sender quota. It has become an issue for our Exchange server again and the 
Exchange admin is asking if there is a solution yet. Exchange also doesn’t seem 
to have a sane back off for deferred messages so these auto-replies are gumming 
up the works  to the point normal mail is not getting sent in a timely manner.
 
Log messages look like:

Oct  3 14:22:56 mailserver6 cbpolicyd[22735]: module=Quotas, action=defer, 
host=10.10.10.100, helo=exchange.example.com, from=, [email protected], 
reason=quota_match, policy=11, quota=11, limit=10, track=Sender:@, 
counter=MessageCount, quota=551.99/550 (100.4%)

I tried a long time ago (in the early cluebringer era) to but was unable to get 
policyd to like an exception with an empty value (<>, @, “”, etc). Is there any 
way to create an exception for these “RFC 2298” messages?

We are running policyd 2.0.12 with postfix 2.9.9 and amavisd-new 2.8.0.

Thanks!

Sam

-- 
Samuel T. Patterson
Systems Administrator-Senior
Northern Arizona University
Information Technology Services
1300 S. Knoles Dr.
Flagstaff, AZ 86011
928-523-1880
[email protected]


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