A bug report can also have attachments. It seems that having a bug report on this problem would be a good place to provide focused attention on what it takes to dig into this.
- Dennis -----Original Message----- From: Keith N. McKenna [mailto:[email protected]] Sent: Thursday, December 13, 2012 09:43 To: [email protected] Cc: [email protected] Subject: Re: Open office keeps dying. Larry wrote: > Hi, > > My open office keeps dying. It is OpenOffice.org 3.4.1 AOO341m1 > build:9593 Rev 1372282 > > Recently purchased a new laptop - Gateway NV52L06u has an AMD64 dual > core processor A6-4400M. This comes with Windows 7 installed. Currently > trying to transition from windows to ubuntu,And I run OO inside of > windows. After copying all my data files over from the old computer, > down loaded OO. About every second time OO would open one of the .ODT > files it would crash. > > Read through the blogs, got a hint about administrator priveleges. > Uninstalled OO, and re-installed another OO. Seemed to work OK for a > bit, but the crashes began again. > > At this point, I got some advice from Hagar Deleth and Keith McKenna > > Hagar replied with "The first step worth a try is to reset the profile: > http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426 > If no change, try with a brand new file to check if it still occurs or > not. [[ I had already once tried this (and there was a user.old profile, > so I tried again, this time making sure there were no OO in the tray and > no soffice in task manager and no OO programs running. Problem still > came back. And I had loaded a brand new file before. See below for the > results ]] > > .. reply to me personally but just to the list at > <[email protected]> ... [[ got it ]] > > Since you are not subscribed to this list you may not see all the > replies to your query. > To subscribe Apache OpenOffice mailing lists go to > http://incubator.apache.org/openofficeorg/mailing-lists.html > > For user support you can also use The OpenOffice.org Community Forum > http://user.services.openoffice.org/en/forum/"; > > > Keith suggested "If you upgraded from a previous 3.x version ... "[[I > did not. it was a new computer and thus a new install]] > > Keith also cleared up some confusion with "As far as it not asking you > about 32 or 64 bit versions: Currently the windows version is 32 bit > only which will run on either a 32 bit or 64 bit system." > > At last crash I had just started the launcher gadget, and opened the > files icon and it crashed. The windows screen is attached as OOnot. The > OOprocess.png shows that soffice.bin, soffice.exe, javaw.exe and > jusched.exe were processes. The OOapp.png shows that two programs(?) > or ??? having to do with open office were not running > > Thank you for the assistance, > Larry Gran > > > > pload > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > Larry; This mailing list strips off attachments, so your png files and other attachments did not sow up. If you can upload them to a hosting sight such as imageshack, etc. If not you can email them to e directly and I can share them on my sky drive for a time. Also I would advise you to subscribe to the list or you may miss answers. you can subscribe by sending a blank e-mail to [email protected] and follow the instructions in the follow-up email to confirm that you indeed want to subscribe. You will receive all mails sent to the list, though this is a fairly low volume one. You can unsubscribe at any time by sending a blank email to [email protected] and again following the instruction in the follow-up mail to confirm. Regards Keith --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
