How long does it take to fix a bug, please?

And is there any point in reporting them?

Its great that some of them are getting confirmed now, but even that has taken several years in some of the examples below - 4 1/2 years in one. None have been fixed yet. (nb only have public wifi so can't download the latest beta - sorry).

There are several serious bugs to report - particularly in outline and template management, while working in metric (which presumably the vast majority of users do) is a nightmare at present. But doing so is time consuming, and there seems little point if nothing is getting fixed, or certainly no urgency if it takes years to do so.




EXAMPLE 1: BUG IN OUTLINE - BUG 98752
https://issues.apache.org/ooo/show_bug.cgi?id=98752

This was first reported 02 February 2009 but was not confirmed.

It caused me huge problems in 2011 so was reported independently on the forum (because finding out how to report a bug was so obscure) and confirmed by Hagar Delest on 01 October 2011 here:

https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=44287&p=204470&sid=d016d92716a51e5c9d2cf10631ae8b0d #p204470

Did as required. Nothing happened until 07 August 2013 when Rob picked it up, which was a very welcome surprise after so long.


EXAMPLE 2:  ORGANISING TEMPLATES - BUG 118552
https://issues.apache.org/ooo/show_bug.cgi?id=118552

First reported 26 October 2011. Confirmed on 03 April 2014. Still hasn't been fixed.


EXAMPLE 3: UPDATING STYLES - BUG 121785
https://issues.apache.org/ooo/show_bug.cgi?id=121785

Reported 18 Feb 2013. There is a problem with updating styles, which doesn't behave as stated in help (which covers the topic very badly).

On this one, can't get the problem confirmed, and can't even get a response.



EXAMPLE 4 : ICON LABELS BUG 121766
https://issues.apache.org/ooo/show_bug.cgi?id=121766

This one is embarrassing. Undo is labelled 'Can't Undo" and Redo similarly, and have been since 2007 at least, which must be obvious to millions of users. Astonishing that no-one has picked it up.

Reported it on 13 February 2013 was confirmed admirably quickly.

Naively, it would seem dead simple to fix - just correcting a couple of labels - but it slipped through to OpenOffice 4 and is still there.




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