On Tue, Mar 10, 2015 at 8:39 PM, Christine Lawrence < [email protected]> wrote:
> Please help-. I am hysterical here. > > I have just had the bright idea to upgrade my Open Office program. The > upgrade from 3.3 to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF > THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING > ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ??? > Christine, the program doesn't do that. And yes you could install 3.3. But please, a bit more information should enable better support for you. First, what operating system (Windows XP, Windows 7, Windows 8, Mac OSX, etc) are you using? Second, how are you trying to open the files? - open the program then use "File | Open" to open a file **** or **** - double-click on a file If the double-click method is being used - what message appears after double-clicking? - are the file icons different than they were before the upgrade? Thank you for your patience while we try to understand and resolve your problem.
