On 2017-01-20, 4:25 AM Martin Groenescheij wrote concerning "Fwd: Re: Technical
support":
On 20/01/17 12:38 PM, joan zlotnick wrote:
On Jan 19, 2017, at 8:33 PM, joan zlotnick <joanzlotn...@me.com> wrote:
Message on my screen says, “Either another instance of OpenOffice.org is accessing your
personal setting or your personal settings are locked. Simultaneous access can lead to
inconsistencies in your personal settings. Before continuing you should make sure user
‘joan zlotnick’ closes OpenOffice on host ‘joan’s MacBookAir.home.”
The message tells you that there is a lock file. Under Windows (I have
no Mac) you find this in:
C:\user\{user name}\AppData\Roaming\OpenOffice\4
The lock file is hidden on Macs. They are usually removed when you restart your Mac. The system
files are hidden on Macs. Several ways to reveal them.
a) Use Terminal. See https://discussions.apple.com/thread/47 ... 0&tstart=0
b) Use a third party app such as TinkerTool which gives access to many hidden Mac functions.
http://www.bresink.com/osx/0TinkerTool/details.html
With an important deadline coming up, I need to speak with technical support staff to help
me fix this problem ASAP. Please send me phone contact immediately. This matter is urgent.
OpenOffice is an Open Source application which is maintained by
volunteers, there is no support staff.
On this mailing list you get support from users like you.
Many thanks,
Joan Zlotnik
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_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." -
Edgard Varese
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