Dear Open Office Support, Hi-I am a user of Open Office and am having several
related problems. I had just saved a document that I was working on when my
computer lost power. This has happened before and I never had a problem, but
this time I did. I connected the power again and tried to pull up my document.
Instead of giving me a "your documents have been recovered" message, I was
told I needed to register my Open Office with a username. I filled out the
form, then a box pulled up with "ASCH filter options," something else that
never happened before. I hit "OK," then I got told my document was locked for
editing. I hit "Open a Read-Only Copy," and instead of my document, I got six
pages of pound signs when the original document was only 2 pages long. Is
there anything I can do to get my document back? And can you tell me why my
Open Office is doing all these things it never did before? Thank you for your
help,Cecily Lowe
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