Thank you, Steven, I've updated my printer software, restarted the computer. All documents and templates I have print just fine so I think the problem is the template my husband has been using. I'll keep working on it to get his template to work--maybe make a new template for a user defined size.
I did subscribe to the User Forum but forgot how to post to the forum. This was the first time I've posted myself so wasn't sure how to do that. Do I need to go to the Forum Board and post there, or can I use the < users@openoffice.apache.org> address to post from my mail program? Thank you for your help, Georgia On Thu, Dec 19, 2019 at 9:30 PM Steven Ahlers <sahlers...@yahoo.com> wrote: > Make sure you have updated your printer drivers from the printer’s web > site. Then restart your computer to implement those updated drivers. Then > start OpenOffice and retry printing. Also make sure that your printer’s ink > levels are good. > > Please respond to: users@openoffice.apache.org > so all users can help you. As a courtesy I’ve sent you a copy of this > response, if you’re not subscribed to the users group you may miss other > responses. > > Sent from my iPhone > > > On Dec 19, 2019, at 2:26 AM, Georgia Landis <gmlan...@gmail.com> wrote: > > > > Hi, > > After upgrading to Catalina and downloading the latest Open Office 4.1.7 > I > > have had trouble printing correctly. Even though my document uses black > for > > the text font color, when printing it comes out as blue. I have gone > > through the preferences to see if my settings are incorrect, but can't > > figure it out. > > > > Is this a problem with using Catalina with Open Office 4.1.7? > > > > Thanks for your help, > > Georgia > >