Hi Brian, I've updated my printer software, restarted the computer. All documents and templates I have print just fine so I think the problem is the template my husband has been using. I'll keep working on it to get his template to work--maybe make a new template for a user defined size.
I did subscribe to the User Forum but forgot how to post to the forum. This was the first time I've posted myself so wasn't sure how to do that. Do I need to go to the Forum Board and post there, or can I use the < [email protected]> address to post from my mail program? Thank you for your help, Georgia On Thu, Dec 19, 2019 at 6:15 PM Brian Barker <[email protected]> wrote: > At 17:26 19/12/2019 +0900, you wrote: > >After upgrading to Catalina and downloading the latest Open Office > >4.1.7 I have had trouble printing correctly. Even though my document > >uses black for the text font color, when printing it comes out as > >blue. I have gone through the preferences to see if my settings are > >incorrect, but can't figure it out. > > > >Is this a problem with using Catalina with Open Office 4.1.7? > > Fairly obviously not - or else there would be thousands of users > complaining. > > There are a number of things you can do to diagnose the problem: > > o What happens if you create a test print from your operating system, > not using any application? Do colours show correctly? > > o Do you have an appropriate printer driver? Do you need to update it? > > o What happens if you try to print in black from another application? > > o What colour do you see in OpenOffice's Page Preview? > > o Does the same problem occur with a fresh, new test document? > > o Is your font colour really black? You can sometimes set the editing > display to show black text even though the print colour will be > something else. This can be useful for users with sight difficulties. > Se the settings at Tools | Options... (er, Preferences on a Mac) | > OpenOffice | Accessibility. Your operating system may also have > similar settings. > > I trust this helps. > > Brian Barker - privately > >
