Lucy -
Do you have Google Chrome running? If so, have you tried exiting from it
and then clicking on Retry to continue the installation?
- Robert
On 2026-01-09 18:55, Lucy Hallitt wrote:
I am having a problem installing the above update. Part way through the installation,
Open Office stops installing and I get a message saying that "the following
applications are using files that need to be updated by this set-up. Close these
applications and click retry to continue - Google Chrome (Process ID: 14260)".
I have installed other updates and did not get this message. I don't know what
it means or what to do. Please help as right now, I am not able to get into
any of my documents.
Lucy
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