Dear Jeffrey Akehurst,

I hope you are doing well.
I've received your email regarding your templates concern, and to ensure the 
security and accuracy of the information, we kindly request you to send your 
inquiry using the email address associated with your account. This will allow 
us to authenticate your identity and promptly assist you with your request.
Please resend your email using the email address on file so that we can verify 
the details and provide you with the necessary support. Ensuring the 
authenticity of communications helps us maintain the security of your account 
and ensures a smooth resolution to your inquiry.
If you still need further assistance, do not hesitate to call us anytime at 
1-484-254-5555 (US), 1-844-296-2059 (Canada), +1 (816) 621-4796 (International) 
or simply reply to this email.
You may also contact us via Live Chat from 9:00 am to 6:00 pm EST. Please 
ensure you are logged in to your IONOS Control Panel when initiating a Live 
Chat.
https://contact.ionos.com/

Sincerely,

Ralph T. 
IONOS Customer Service

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